As part of our ongoing efforts to improve customer experience, please be aware that the Security Question and Answer fields in the registered information of Square Enix Accounts will be removed on February 24, 2026.
This means that this information will no longer be requested when creating an account, and if you have previously entered these details, they will no longer be visible on your account.
This information was formerly used as part of the verification process when making changes to your account but will not be required in future.
Rest assured that this change is part of our ongoing efforts to improve your experience while maintaining account security.
To further enhance the security of your account, we strongly recommend enabling two-factor authentication (2FA) for an additional layer of protection.
For more information on how to set up 2FA, please refer to the article below.
support.na.square-enix.com
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This means that this information will no longer be requested when creating an account, and if you have previously entered these details, they will no longer be visible on your account.
This information was formerly used as part of the verification process when making changes to your account but will not be required in future.
Rest assured that this change is part of our ongoing efforts to improve your experience while maintaining account security.
To further enhance the security of your account, we strongly recommend enabling two-factor authentication (2FA) for an additional layer of protection.
For more information on how to set up 2FA, please refer to the article below.
SQUARE ENIX Support Center
The SQUARE ENIX Support Center is a centralized support site that provides product information and solutions to the frequently asked questions and issues with our products and services.
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