Recurring Fatal Error DirectX 11000002

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Hello everyone,

It has been several months I keep getting this error popping up when playing FF14, rather randomly (today I was able to play occult crescent for 3 hours, got out of OC, went to check my glams, and got the crash. But this error already happen in random other situations while playing FF14.
daily-questions-faq-megathread-jul-25-v0-hebv6lqunffh1.png


I have tried the following solution:
- Reinstalling the game
- Reinitialising windows entirely
- Clean installation of graphic drivers
- Reverting graphic drivers to November 2025 version
- Disabling any overlay (discord, game bar, nvidia...)
- Adding TdrDelay to my registry

Nothing does the job. It is really affecting my game experience and really would like to resolve this issue :( Thanks for your help!

Below is my config (I can give the full file if needed)

System Information report written at: 08/06/26 17:41:45
System Name: name_of_user
[System Summary]

Item Value
OS Name Microsoft Windows 11 Home
Version 10.0.26200 Build 26200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name name_of_user
System Manufacturer HP
System Model OMEN Laptop 15-ek1xxx
System Type x64-based PC
System SKU 49Q34EA#ABF
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.38, 01/08/2024
SMBIOS Version 3.2
Embedded Controller Version 17.81
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 88C8
BaseBoard Version 17.81
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.26100.1"
Username name_of_user\name_of_user2
Time Zone Romance Summer Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 7.93 GB
Total Virtual Memory 18.6 GB
Available Virtual Memory 9.10 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualisation-based security Running
Virtualisation-based security required security properties Base Virtualisation Support
Virtualisation-based security available security properties Base Virtualisation Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualisation
Virtualisation-based security services configured Hypervisor enforced Code Integrity
Virtualisation-based security services running Hypervisor enforced Code Integrity
App Control for Business policy Enforced
App Control for Business user mode policy Audit
Automatic Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

[Hardware Resources]



[Conflicts/Sharing]

Resource Device
IRQ 63 I2C HID Device
IRQ 63 Microsoft ACPI-Compliant System

IRQ 16 Intel(R) Serial IO I2C Host Controller - 06E8
IRQ 16 Synaptics SMBus Driver

IRQ 17 Intel(R) Serial IO I2C Host Controller - 06E9
IRQ 17 High Definition Audio Controller

Memory Address 0x0000000078300000-0x00000000783FFFFF Intel(R) PCI Express Root Port #21 - 06AC
Memory Address 0x0000000078300000-0x00000000783FFFFF Standard NVM Express Controller

Memory Address 0x0000000077000000-0x0000000077FFFFFF NVIDIA GeForce RTX 3070 Laptop GPU
Memory Address 0x0000000077000000-0x0000000077FFFFFF PCI Express Root Port

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