Recovery from Account Management System Issue (Jul. 12)

[RSS News]

We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

We apologize for any inconvenience caused and we thank you for your understanding.

[Date & Time]
Jul. 11, 2026 7:40 p.m. to Jul. 12, 2026 1:50 a.m. (PDT)
Jul. 12, 2026 2:40 to 8:50 (GMT)
Jul. 12, 2026 3:40 to 9:50 (BST)
Jul. 12, 2026 12:40 to 18:50 (AEST)

[Details]
- Difficulty logging into FINAL FANTASY XIV
- Difficulty logging into The Lodestone
- Difficulty logging into the Online Store, as well as difficulty performing certain payment-related operations or procedures
- Difficulty logging into Mog Station, as well as difficulty performing certain payment-related operations or procedures
- Difficulty logging into the FINAL FANTASY XIV Companion App
- Difficulty logging into the FINAL FANTASY XIV Forums
- Difficulty logging in to the Square Enix Account Management System, as well as difficulty performing certain payment-related operations or procedures

[Cause]
Server equipment issue

[Affected Services]
- FINAL FANTASY XIV
- The Lodestone
- Online Store
- Mog Station
- FINAL FANTASY XIV COMPANION App
- FINAL FANTASY XIV Forums
- Square Enix Account Management System

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