When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: July 23 9:15PM PST
Frequency: Persistent
World name: Excalibur
Character name: Cruxis Galanodel
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Gladiator level 18
Party or solo: Solo & Party
In-game time: 5:30Am
Area and coordinates: Ul-dah
Housing:
Steps:
1. Main menu icons are missing
2. HUD has the icons as Display Element set to On
3. Main Menu is available to view in HUD settings but the red buttons won't show up
4. I have turned the game off and on again, I have changed the settings multiple times, I have gone into the HUD settings and nothing makes the symbols appear.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...
Date & Time: July 23 9:15PM PST
Frequency: Persistent
World name: Excalibur
Character name: Cruxis Galanodel
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Gladiator level 18
Party or solo: Solo & Party
In-game time: 5:30Am
Area and coordinates: Ul-dah
Housing:
Steps:
1. Main menu icons are missing
2. HUD has the icons as Display Element set to On
3. Main Menu is available to view in HUD settings but the red buttons won't show up
4. I have turned the game off and on again, I have changed the settings multiple times, I have gone into the HUD settings and nothing makes the symbols appear.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...