When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 8/28/2026 8:30 AM Japan Time
Frequency: First time it happened
World name: Diabolos
Character name: Mysterious Dude
Retainer name: -
NPC name: -
Monster name: -
Class/Level: Black Mage / 49
Party or solo: Solo
In-game time: Didn't record
Area and coordinates: Waking Sands
Housing: -
Steps:
1. Character glammed with the Gambler Set from gold saucer (like what Roland wears)
- four pieces: body, hand, legs, feet
2. Dyed the second dye channel of every piece Royal Blue about 2 days ago
3. Logged in this morning to find all 4 pieces reverted back to the default color
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...
Date & Time: 8/28/2026 8:30 AM Japan Time
Frequency: First time it happened
World name: Diabolos
Character name: Mysterious Dude
Retainer name: -
NPC name: -
Monster name: -
Class/Level: Black Mage / 49
Party or solo: Solo
In-game time: Didn't record
Area and coordinates: Waking Sands
Housing: -
Steps:
1. Character glammed with the Gambler Set from gold saucer (like what Roland wears)
- four pieces: body, hand, legs, feet
2. Dyed the second dye channel of every piece Royal Blue about 2 days ago
3. Logged in this morning to find all 4 pieces reverted back to the default color
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...