When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: today: 13 January 2026.
Frequency: random
World name: pheonix
Character name: Hagar Cheekybuns
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: 100 random classes
Party or solo: n/a
In-game time: n/a
Area and coordinates: Tullyollal
Housing: m/a
Steps:
On changing roles I see some gear has been reduced to 98% durability. I never let my gear stay below 100%. I tried a few other roles and sure enough it does to other also. Always 98% on random items. Pretty annoying to waste dark matter on keeping gear above 100% if it is not going to stay there.
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 9800X3D 8-Core Processor (16 CPUs), ~4.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.18.AS02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 48215.352MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 51287.352MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 883.480GB SYSTEM_FREEDISC_SPACE 814.768GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2841.475GB SYSTEM_FREEDISC_SPACE 2443.893GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 3378.009GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 AMD Radeon RX 9070 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7550)
GRAPHICS_VRAM 16304.000 MB
GRAPHICS_SHARED_VRAM 24107.676 MB
GRAPHICS_DISPLAY_MODE 5120 x 1440 (32 bit) (100Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.22029.9039 12/3/2025 00:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown AMD Radeon(TM) Graphics
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x13C0)
GRAPHICS_VRAM 24593 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21037.1004 11/28/2025 00:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND 3 - C49RG9x (2- AMD High Definition Audio Device) {7108A82F-1638-4317-B6F7-1A5A8EA2896B}
SOUND_DEVICE_NAME AtihdWT6.sys
SOUND_DRIVER_VERSION 10.0.1.41 5/26/2025 00:00:00
SOUND Headphones (2- Arctis Nova Pro Wireless) {77E792A5-B9B8-44CA-8648-1FEEDDD435EB}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.7309 11/25/2025 00:00:00
SOUND Speakers (XSplit Stream Audio Renderer) {16C5DFB2-CABF-4344-9234-9EBD9CF6F568}
SOUND_DEVICE_NAME xspltspk.sys
SOUND_DRIVER_VERSION 2.0.2105.2401 5/24/2021 00:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR M65 RGB ULTRA Gaming Mouse {D4473F90-CCC8-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Optical-Mechanical Gaming Keyboard {D447B4C0-CCC8-11F0-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Optical-Mechanical Gaming Keyboard {D448C630-CCC8-11F0-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Optical-Mechanical Gaming Keyboard {D448C630-CCC8-11F0-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova Pro Wireless {D4478DB0-CCC8-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova Pro Wireless {D4496270-CCC8-11F0-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova Pro Wireless {D45A0440-CCC8-11F0-800A444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR M65 RGB ULTRA Gaming Mouse {D4496270-CCC8-11F0-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR M65 RGB ULTRA Gaming Mouse {D459DD30-CCC8-11F0-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair composite virtual input device {F60E2BD0-CD35-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
AMD Chipset Software
Realtek PCI-E Wireless LAN WiFi 7 Driver
qBittorrent
Steam
Heaven Benchmark version 4.0
VLC media player
FINAL FANTASY XIV ONLINE
BrLogRx
AMD PPM Provisioning File Driver
AMD 3D V-Cache Performance Optimizer Driver
StatusMonitor
AMD Interface Driver
AMD Application Compatibility Database Driver
AMD PSP Driver
AMD_Chipset_Drivers
NetworkRepairTool
AMD I2C Driver
Promontory_GPIO Driver
BrLauncher
AMD GPIO2 Driver
SoftwareUpdateNotification
BrSupportTools
UsbRepairTool
Brother Printer Driver
AMD Software
foobar2000 v2.26 preview 2025-11-25 (x64)
Mozilla Firefox (x64 en-GB)
Mozilla Thunderbird (x64 en-GB)
Private Internet Access
AMD Settings
Branding64
LibreOffice 25.8.3.2
AMD WVR64
Corsair iCUE5 Software
XSplit Broadcaster
AMD DVR64
RyzenMasterSDK
Continue reading...
Date & Time: today: 13 January 2026.
Frequency: random
World name: pheonix
Character name: Hagar Cheekybuns
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: 100 random classes
Party or solo: n/a
In-game time: n/a
Area and coordinates: Tullyollal
Housing: m/a
Steps:
On changing roles I see some gear has been reduced to 98% durability. I never let my gear stay below 100%. I tried a few other roles and sure enough it does to other also. Always 98% on random items. Pretty annoying to waste dark matter on keeping gear above 100% if it is not going to stay there.
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 9800X3D 8-Core Processor (16 CPUs), ~4.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.18.AS02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 48215.352MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 51287.352MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 883.480GB SYSTEM_FREEDISC_SPACE 814.768GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2841.475GB SYSTEM_FREEDISC_SPACE 2443.893GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 3378.009GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 AMD Radeon RX 9070 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7550)
GRAPHICS_VRAM 16304.000 MB
GRAPHICS_SHARED_VRAM 24107.676 MB
GRAPHICS_DISPLAY_MODE 5120 x 1440 (32 bit) (100Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196284.inf_amd64_a2c2c8c98234e928\B025541\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.22029.9039 12/3/2025 00:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown AMD Radeon(TM) Graphics
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x13C0)
GRAPHICS_VRAM 24593 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0196283.inf_amd64_3979d16563294d92\B025522\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21037.1004 11/28/2025 00:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND 3 - C49RG9x (2- AMD High Definition Audio Device) {7108A82F-1638-4317-B6F7-1A5A8EA2896B}
SOUND_DEVICE_NAME AtihdWT6.sys
SOUND_DRIVER_VERSION 10.0.1.41 5/26/2025 00:00:00
SOUND Headphones (2- Arctis Nova Pro Wireless) {77E792A5-B9B8-44CA-8648-1FEEDDD435EB}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.7309 11/25/2025 00:00:00
SOUND Speakers (XSplit Stream Audio Renderer) {16C5DFB2-CABF-4344-9234-9EBD9CF6F568}
SOUND_DEVICE_NAME xspltspk.sys
SOUND_DRIVER_VERSION 2.0.2105.2401 5/24/2021 00:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR M65 RGB ULTRA Gaming Mouse {D4473F90-CCC8-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Optical-Mechanical Gaming Keyboard {D447B4C0-CCC8-11F0-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Optical-Mechanical Gaming Keyboard {D448C630-CCC8-11F0-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Optical-Mechanical Gaming Keyboard {D448C630-CCC8-11F0-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova Pro Wireless {D4478DB0-CCC8-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova Pro Wireless {D4496270-CCC8-11F0-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova Pro Wireless {D45A0440-CCC8-11F0-800A444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR M65 RGB ULTRA Gaming Mouse {D4496270-CCC8-11F0-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR M65 RGB ULTRA Gaming Mouse {D459DD30-CCC8-11F0-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair composite virtual input device {F60E2BD0-CD35-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
AMD Chipset Software
Realtek PCI-E Wireless LAN WiFi 7 Driver
qBittorrent
Steam
Heaven Benchmark version 4.0
VLC media player
FINAL FANTASY XIV ONLINE
BrLogRx
AMD PPM Provisioning File Driver
AMD 3D V-Cache Performance Optimizer Driver
StatusMonitor
AMD Interface Driver
AMD Application Compatibility Database Driver
AMD PSP Driver
AMD_Chipset_Drivers
NetworkRepairTool
AMD I2C Driver
Promontory_GPIO Driver
BrLauncher
AMD GPIO2 Driver
SoftwareUpdateNotification
BrSupportTools
UsbRepairTool
Brother Printer Driver
AMD Software
foobar2000 v2.26 preview 2025-11-25 (x64)
Mozilla Firefox (x64 en-GB)
Mozilla Thunderbird (x64 en-GB)
Private Internet Access
AMD Settings
Branding64
LibreOffice 25.8.3.2
AMD WVR64
Corsair iCUE5 Software
XSplit Broadcaster
AMD DVR64
RyzenMasterSDK
Continue reading...