I lost the house I've had since 2019

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I'm not really one to post online, moreso when I don't really have anything positive to contribute. But there's not really much else I can do, other than literally cry and sort items.

I've had plots for years, and in 2019 I somehow got my dream plot before the lottery, by sheer, dumb luck of being online at 4am and a crafter friend lending me the last gil I needed. Though yearning for a higher item cap, this was the one Medium I was happy staying in.
Ofc I didn't like the looming threat of demolition, but I found solace in that my money at least went to supporting one of my favorite games.

Without getting too personal, I've been dealing with on some very rough irl circumstances this year due to health issues, but made sure to keep an eye out for any demolition warnings. Thursday I finally had time to breathe, and logged in to check on my house. First thing I see is my house gone, and plot up for lottery. I checked my email in a panic, and found every single warning in my spam folder. I was 5 days late, and I didn't know the warnings were in my spam because I've been so damn diligent about keeping this house, I've never realized any warnings would be sent to my spam folder. In a last plea I contacted support and explained the situation, but there was nothing they could do. I was advised to give feedback on the forum about this, but it took a while for the forum to register that I've logged into xiv; so in the meantime I've spent the past couple days crying while trying to salvage as many of my items as I can.

I was too upset to do the math while scrambling to reclaim items(the npc only showing 240 items at a time didn't help either), but by the time I had filled every storage I had access to there was still over 200 items left on the reclamations npc. I wouldn't be surprised if I had well over 500 pieces in there. If it weren't for my extremely kind FC I'd have no way to keep the majority of my items.

It feels stupid to cry about a video game home, but I poured so much time and love into that home. The furniture/gil invested mean nothing to me compared to the sentimental value. I have so many memories and screenshots; The earliest I could find of it was from November 2019. I've had it longer than my current pc. I cared for it through the entirety of the covid pandemic. I have two nephews that are younger than that house was. As I picked up my items, there wasn't a single piece of furniture I didn't know where it used to be. I don't even have any screenshots of my recent edits to look at.

I can't even join the lottery for my old plot; the ward has been FCs only for a long time... I don't even know if I even want to try and get a house again rn. Losing years worth of work really hurts when you're passionate about it...

There has to be a better way to do this... Now more than ever I just wish there was some permanent housing option so that everyone has a place to call their own and decorate, without worrying about losing it.

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