When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: Any
Frequency: Always
World name: Odin
Character name: Vezu'li Rirno
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: Mist
Housing: Ward 5, Plot 7
Steps:
1. Riviera Interior Wall, Flooring and Deluxe Riviera Pendant Lamp (Don't know if it's the same with other options)
2. Glade Partition and Glade Partition Door next to each other on Second Floor
3. Change Interior Brightness level to any setting other than 5
4. Glade Partition Door is a brighter shade of brown than the Glade Partition
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 5 7600X 6-Core Processor (12 CPUs), ~4.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.21
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 31864.906MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 54392.906MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.836GB SYSTEM_FREEDISC_SPACE 36.762GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1062.410GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 3060 Ti
GRAPHICS_CHIP NVIDIA GeForce RTX 3060 Ti
GRAPHICS_VRAM 8024.000 MB
GRAPHICS_SHARED_VRAM 15932.453 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (50Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9649 5/5/2026 01:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown AMD Radeon(TM) Graphics
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
GRAPHICS_VRAM 16418 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21030.2001 9/25/2025 01:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND CABLE In 16ch (VB-Audio Virtual Cable) {E679E6E6-C44F-455D-AD02-109E9C33ED68}
SOUND_DEVICE_NAME vbaudio_cable64_win10.sys
SOUND_DRIVER_VERSION 3.3.1.7 10/7/2024 01:00:00
SOUND CABLE Input (VB-Audio Virtual Cable) {BBEDE6F8-96D3-4E6B-A1F0-C3B7796470A0}
SOUND_DEVICE_NAME vbaudio_cable64_win10.sys
SOUND_DRIVER_VERSION 3.3.1.7 10/7/2024 01:00:00
SOUND PHL 243V7 (NVIDIA High Definition Audio) {DAD0A670-D6F3-49CE-9C33-5C94292EF94D}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.7 12/1/2025 01:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {69004510-0C38-11EC-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB DEVICE {68FFCFE0-0C38-11EC-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT USB DEVICE {69001E00-0C38-11EC-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
INPUT USB DEVICE {69004510-0C38-11EC-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {69006C20-0C38-11EC-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
MSI Afterburner 4.6.5
AMD Chipset Software
CrystalDiskInfo 7.6.0
Google Chrome
RivaTuner Statistics Server 7.3.4
Steam
Heaven Benchmark version 4.0
Sumvision Acies Gaming Keyboard
FINAL FANTASY XIV ONLINE
AMD PPM Provisioning File Driver
REDRAGON Gaming Mouse
Teams Machine-Wide Installer
TechPowerUp GPU-Z
AMD_Chipset_Drivers
AMD PSP Driver
AMD SBxxx SMBus Driver
Promontory_GPIO Driver
Mu Editor 1.2.0
UE Prerequisites (x64)
AMD GPIO2 Driver
Realtek Audio Driver
7-Zip 22.01 (x64)
AMD Software
Bitdefender Total Security
Bitdefender Agent
Bitdefender Parental Control
Bitdefender VPN
CPUID CPU-Z 1.96
CPUID HWMonitor 1.53
TeamViewer
VBCABLE, The Virtual Audio Cable
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
UE Prerequisites (x64)
NVIDIA Graphics Driver 596.49
NVIDIA App 11.0.7.247
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.7.12227.37421622
NVIDIA HD Audio Driver 1.4.5.7
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.7.0
NVIDIA Virtual Audio 4.65.0.12
TP-Link Archer TXE70UH Driver version 1.0.0.0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...
Date & Time: Any
Frequency: Always
World name: Odin
Character name: Vezu'li Rirno
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: Mist
Housing: Ward 5, Plot 7
Steps:
1. Riviera Interior Wall, Flooring and Deluxe Riviera Pendant Lamp (Don't know if it's the same with other options)
2. Glade Partition and Glade Partition Door next to each other on Second Floor
3. Change Interior Brightness level to any setting other than 5
4. Glade Partition Door is a brighter shade of brown than the Glade Partition
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 5 7600X 6-Core Processor (12 CPUs), ~4.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.21
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 31864.906MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 54392.906MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.836GB SYSTEM_FREEDISC_SPACE 36.762GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1062.410GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 3060 Ti
GRAPHICS_CHIP NVIDIA GeForce RTX 3060 Ti
GRAPHICS_VRAM 8024.000 MB
GRAPHICS_SHARED_VRAM 15932.453 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (50Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9649 5/5/2026 01:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown AMD Radeon(TM) Graphics
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
GRAPHICS_VRAM 16418 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0420529.inf_amd64_94ad5a6c4d1a04e2\B419765\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21030.2001 9/25/2025 01:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND CABLE In 16ch (VB-Audio Virtual Cable) {E679E6E6-C44F-455D-AD02-109E9C33ED68}
SOUND_DEVICE_NAME vbaudio_cable64_win10.sys
SOUND_DRIVER_VERSION 3.3.1.7 10/7/2024 01:00:00
SOUND CABLE Input (VB-Audio Virtual Cable) {BBEDE6F8-96D3-4E6B-A1F0-C3B7796470A0}
SOUND_DEVICE_NAME vbaudio_cable64_win10.sys
SOUND_DRIVER_VERSION 3.3.1.7 10/7/2024 01:00:00
SOUND PHL 243V7 (NVIDIA High Definition Audio) {DAD0A670-D6F3-49CE-9C33-5C94292EF94D}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.7 12/1/2025 01:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {69004510-0C38-11EC-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB DEVICE {68FFCFE0-0C38-11EC-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT USB DEVICE {69001E00-0C38-11EC-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
INPUT USB DEVICE {69004510-0C38-11EC-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {69006C20-0C38-11EC-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
MSI Afterburner 4.6.5
AMD Chipset Software
CrystalDiskInfo 7.6.0
Google Chrome
RivaTuner Statistics Server 7.3.4
Steam
Heaven Benchmark version 4.0
Sumvision Acies Gaming Keyboard
FINAL FANTASY XIV ONLINE
AMD PPM Provisioning File Driver
REDRAGON Gaming Mouse
Teams Machine-Wide Installer
TechPowerUp GPU-Z
AMD_Chipset_Drivers
AMD PSP Driver
AMD SBxxx SMBus Driver
Promontory_GPIO Driver
Mu Editor 1.2.0
UE Prerequisites (x64)
AMD GPIO2 Driver
Realtek Audio Driver
7-Zip 22.01 (x64)
AMD Software
Bitdefender Total Security
Bitdefender Agent
Bitdefender Parental Control
Bitdefender VPN
CPUID CPU-Z 1.96
CPUID HWMonitor 1.53
TeamViewer
VBCABLE, The Virtual Audio Cable
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
UE Prerequisites (x64)
NVIDIA Graphics Driver 596.49
NVIDIA App 11.0.7.247
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.7.12227.37421622
NVIDIA HD Audio Driver 1.4.5.7
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.7.0
NVIDIA Virtual Audio 4.65.0.12
TP-Link Archer TXE70UH Driver version 1.0.0.0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...