We have identified the issue listed below, which is being investigated and addressed. Additional information will follow as the situation develops.
[Known Issues]
■In the quest “In the Shadow of the Tower” in “Occult Crescent: North Horn”, if you move to “Occult Crescent: North Horn” after completing the objective (reaching Knowledge Level 40) in “Occult Crescent: South Horn”, the icon above the NPC’s head will not update to indicate that the objective has been completed.
*Logging out and logging back in will resolve this issue and allow you to complete the quest. We apologize for the inconvenience, but please try logging back in.
■ In Crystalline Conflict, the limit gauge displayed in the party list for both allied and enemy teams shows no visual change as it accumulates. (Nintendo Switch™ 2 version only)
*The limit gauge still accumulates correctly and will flash upon reaching the maximum value.
*The limit gauge for the player which is not on the party list is displayed correctly.
■In the “Buy FFXIV Coins” section of the launcher, selecting any type of FFXIV Coin does not redirect you to the FFXIV Coin purchase screen on the Nintendo eShop. (Nintendo Switch™ 2 version only)
*You can purchase FFXIV Coins via “In-Game Items” by accessing the game's options (+ button) from the console's HOME menu, selecting “Software Information” → “Go to Nintendo eShop,” and navigating to the product information page.
■The error message displayed when an unregistered “User” accesses the launcher is incorrect. (Nintendo Switch™ 2 version only)
*Currently, the error message “The site has encountered a technical error” is being displayed. If you see this message, it is possible that you are accessing the site as a “User” who has not purchased the product, so please verify your “User” account.
■When selecting “Create a New Square Enix Account” upon first launch after installing the client, the screen appears in Japanese. (Nintendo Switch™ 2 version only) [Publish for NA only]
We sincerely apologize for any inconvenience caused.
Continue reading...
[Known Issues]
■In the quest “In the Shadow of the Tower” in “Occult Crescent: North Horn”, if you move to “Occult Crescent: North Horn” after completing the objective (reaching Knowledge Level 40) in “Occult Crescent: South Horn”, the icon above the NPC’s head will not update to indicate that the objective has been completed.
*Logging out and logging back in will resolve this issue and allow you to complete the quest. We apologize for the inconvenience, but please try logging back in.
■ In Crystalline Conflict, the limit gauge displayed in the party list for both allied and enemy teams shows no visual change as it accumulates. (Nintendo Switch™ 2 version only)
*The limit gauge still accumulates correctly and will flash upon reaching the maximum value.
*The limit gauge for the player which is not on the party list is displayed correctly.
■In the “Buy FFXIV Coins” section of the launcher, selecting any type of FFXIV Coin does not redirect you to the FFXIV Coin purchase screen on the Nintendo eShop. (Nintendo Switch™ 2 version only)
*You can purchase FFXIV Coins via “In-Game Items” by accessing the game's options (+ button) from the console's HOME menu, selecting “Software Information” → “Go to Nintendo eShop,” and navigating to the product information page.
■The error message displayed when an unregistered “User” accesses the launcher is incorrect. (Nintendo Switch™ 2 version only)
*Currently, the error message “The site has encountered a technical error” is being displayed. If you see this message, it is possible that you are accessing the site as a “User” who has not purchased the product, so please verify your “User” account.
■When selecting “Create a New Square Enix Account” upon first launch after installing the client, the screen appears in Japanese. (Nintendo Switch™ 2 version only) [Publish for NA only]
We sincerely apologize for any inconvenience caused.
Continue reading...