During cut scenes that I know have voice acting, I am unable to hear character voice overs. All other sounds are functioning properly. I have swapped between my headset (Steelseries Arctis 7 - Wireless w/ Transmitter) and my laptop's built-in speakers, and I have not been able to hear the voice acting through either means.
I have read in previous forum posts that a common fix to this issue is to open the Sound Settings in Windows, select "Configure", and switch between Stereo and 5.1 Surround; however, I am unable to select "Configure" on my headphones in this menu. I am able to select "Configure" on my speakers, but there is no 5.1 option, only Stereo.
I first noticed this issue some time last week while playing through Post-Stormblood story content, and it has persisted into Shadowbringers.
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I have read in previous forum posts that a common fix to this issue is to open the Sound Settings in Windows, select "Configure", and switch between Stereo and 5.1 Surround; however, I am unable to select "Configure" on my headphones in this menu. I am able to select "Configure" on my speakers, but there is no 5.1 option, only Stereo.
I first noticed this issue some time last week while playing through Post-Stormblood story content, and it has persisted into Shadowbringers.
Continue reading...