Hi.
The other day my friend sent me steam money to buy some items. I went on the shop and got to the check out phase, made sure to select my character every time, but had issues with the website kicking me out.
I would get to the check out portion and hit next, and the site logged me out. I logged back in, selected my character again and got the last page, and on submit it once more logged me out. I logged back in, and it finally went through but had reset the character even after I double checked.
Now the items (Phoenix Mount, Dote Emote, Loveheart Emote) were sent to my alt and not my main.
Both characters are on Balmung, and at first I didn't have the alt even accept the items hoping the transfer would be easier.
But then after talking to a GM, they said they could transfer the items but that I needed the alt to discard them first. So I had the alt accept the items from mogmail into inventory and .... the Discard button is GRAYED OUT.
I replied this to the GM, and they just re-copied the same message about discarding.
I am at a loss of what to do now....
Continue reading...
The other day my friend sent me steam money to buy some items. I went on the shop and got to the check out phase, made sure to select my character every time, but had issues with the website kicking me out.
I would get to the check out portion and hit next, and the site logged me out. I logged back in, selected my character again and got the last page, and on submit it once more logged me out. I logged back in, and it finally went through but had reset the character even after I double checked.
Now the items (Phoenix Mount, Dote Emote, Loveheart Emote) were sent to my alt and not my main.
Both characters are on Balmung, and at first I didn't have the alt even accept the items hoping the transfer would be easier.
But then after talking to a GM, they said they could transfer the items but that I needed the alt to discard them first. So I had the alt accept the items from mogmail into inventory and .... the Discard button is GRAYED OUT.
I replied this to the GM, and they just re-copied the same message about discarding.
I am at a loss of what to do now....
Continue reading...