Hello,
Whenever I try to launch FFXIV it causes my PC to shutdown. I looked at the event viewer for Event ID 1074 and it shows that runtimebroker.exe is the cause reason.
but this is only triggered when i try to launch the game. i have tried launching other games and applications and there are no issues. it only happens with FF14. what steps might i be able to take to be able to rectify this issue? and what other information would you need on my end?
thanks for your help!
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Whenever I try to launch FFXIV it causes my PC to shutdown. I looked at the event viewer for Event ID 1074 and it shows that runtimebroker.exe is the cause reason.
but this is only triggered when i try to launch the game. i have tried launching other games and applications and there are no issues. it only happens with FF14. what steps might i be able to take to be able to rectify this issue? and what other information would you need on my end?
thanks for your help!
Continue reading...