Recovery from Account Management System Issue (Jul. 12)

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We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

We apologize for any inconvenience caused and we thank you for your understanding.

[Date & Time]
Jul. 11, 2026 19:40 to Jul. 12, 2026 1:50 (PDT)

[Details]
- Difficulty logging into PlayOnline with a Square Enix account
- Difficulty logging into Final Fantasy XI Forum
- Difficulty logging into Square Enix Account Management System, as well as difficulty performing certain payment-related operations or procedures

[Cause]
Server equipment issue

[Affected Services]
- PlayOnline
- Final Fantasy XI Forum
- Square Enix Account Management System

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