We are currently experiencing technical difficulties which are preventing players from accessing the North American Data Centers.
The issues are being addressed, and new updates will follow as additional information becomes available.
We apologize for any inconvenience this may cause for our customers.
[Date & Time]
From Aug. 20, 2026 11:05 a.m. (PDT)
From Aug. 20, 2026 19:05 (BST)
From Aug. 21, 2026 4:05 (AEST)
[Details]
* Unable to access North American Data Centers and Worlds
* Characters with Home Worlds on the North American Data Centers unable to use features in the FINAL FANTASY XIV Companion App which require connecting to the game
[Cause]
Under investigation
[Affected Service]
- North American Data Centers and Worlds
Continue reading...
The issues are being addressed, and new updates will follow as additional information becomes available.
We apologize for any inconvenience this may cause for our customers.
[Date & Time]
From Aug. 20, 2026 11:05 a.m. (PDT)
From Aug. 20, 2026 19:05 (BST)
From Aug. 21, 2026 4:05 (AEST)
[Details]
* Unable to access North American Data Centers and Worlds
* Characters with Home Worlds on the North American Data Centers unable to use features in the FINAL FANTASY XIV Companion App which require connecting to the game
[Cause]
Under investigation
[Affected Service]
- North American Data Centers and Worlds
Continue reading...