After the 7.3 patch, the shadows for a specific hairstyle only on male Au Ra i believe is bugged or not rendered correctly. It is only happening to the male Au Ra and the specific hairstyle, no other races or genders seem to be affected.
Date of issue: June 5, 2025
Time of issue: 3:00AM PDT (after 7.3 patch was complete)
Frequency:Constant
World name: Gilgamesh
Character name@Home World name: Deeth Nawts@Gilgamesh
Retainer name:N/A
NPC name:N/A
Monster name:N/A
Class/Level:Viper/100
Party or solo:Both
In-game time:N/A
Area and coordinates:Happens Everywhere
Housing:N/A
Steps:
1.Select character creation.
2.Select male Au Ra.
3.Select Hairstyle number 40. Or the last hairstyle in row 8.
4.The darker the room, the more obvious the bugged shadow is. For the pictures my character is at the Tuliyollal Inn room.
Platform: Windows
Connection Specs
- Type of internet connection/provider: Cable/Spectrum
- Modem maker/model number:N/A
PC Specs (If reporting graphical errors, full PC Specs are required.)
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 9800X3D 8-Core Processor (16 CPUs), ~4.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.30
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65111.352MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 69207.352MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.647GB SYSTEM_FREEDISC_SPACE 503.996GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 344.295GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 788.861GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY6 NVIDIA GeForce RTX 5080
GRAPHICS_CHIP NVIDIA GeForce RTX 5080
GRAPHICS_VRAM 15889.000 MB
GRAPHICS_SHARED_VRAM 32555.676 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8088 7/26/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY7 NVIDIA GeForce RTX 5080
GRAPHICS_CHIP NVIDIA GeForce RTX 5080
GRAPHICS_VRAM 15889.000 MB
GRAPHICS_SHARED_VRAM 32555.676 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8088 7/26/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND DELL S2721DGF (NVIDIA High Definition Audio) {290A7528-208A-4A03-BCFC-C7834421BDB2}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Realtek Digital Output (Realtek USB Audio) {19B9B001-35A4-4F46-B14D-A63EC48FA700}
SOUND_DEVICE_NAME RtUsbA64.sys
SOUND_DRIVER_VERSION 6.4.0.2395 7/9/2024 20:00:00
SOUND S2719DGF (NVIDIA High Definition Audio) {357FEA90-2985-4468-A9D4-EEE31BA6EE6F}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Speakers (2- USB HIFI AUDIO) {FB1C183F-029D-4094-9072-04F058E48624}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.4768 7/14/2025 20:00:00
SOUND Speakers (HyperX Quadcast) {8FA2100D-0D34-444F-98FE-0CC28606C6E7}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.4768 7/14/2025 20:00:00
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:N/A
Laptop Model Number:N/A
Gamepad Manufacturer:N/A
Gamepad Model Name:N/A
Gamepad Part Number:N/A
Browser Information
- Name and version of the browser currently in-use:Firefox
- Microsoft Edge Version:N/A
Continue reading...
Date of issue: June 5, 2025
Time of issue: 3:00AM PDT (after 7.3 patch was complete)
Frequency:Constant
World name: Gilgamesh
Character name@Home World name: Deeth Nawts@Gilgamesh
Retainer name:N/A
NPC name:N/A
Monster name:N/A
Class/Level:Viper/100
Party or solo:Both
In-game time:N/A
Area and coordinates:Happens Everywhere
Housing:N/A
Steps:
1.Select character creation.
2.Select male Au Ra.
3.Select Hairstyle number 40. Or the last hairstyle in row 8.
4.The darker the room, the more obvious the bugged shadow is. For the pictures my character is at the Tuliyollal Inn room.



Platform: Windows
Connection Specs
- Type of internet connection/provider: Cable/Spectrum
- Modem maker/model number:N/A
PC Specs (If reporting graphical errors, full PC Specs are required.)
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 9800X3D 8-Core Processor (16 CPUs), ~4.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.30
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65111.352MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 69207.352MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.647GB SYSTEM_FREEDISC_SPACE 503.996GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 344.295GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 788.861GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY6 NVIDIA GeForce RTX 5080
GRAPHICS_CHIP NVIDIA GeForce RTX 5080
GRAPHICS_VRAM 15889.000 MB
GRAPHICS_SHARED_VRAM 32555.676 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8088 7/26/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY7 NVIDIA GeForce RTX 5080
GRAPHICS_CHIP NVIDIA GeForce RTX 5080
GRAPHICS_VRAM 15889.000 MB
GRAPHICS_SHARED_VRAM 32555.676 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fe5f369669db2f36\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8088 7/26/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND DELL S2721DGF (NVIDIA High Definition Audio) {290A7528-208A-4A03-BCFC-C7834421BDB2}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Realtek Digital Output (Realtek USB Audio) {19B9B001-35A4-4F46-B14D-A63EC48FA700}
SOUND_DEVICE_NAME RtUsbA64.sys
SOUND_DRIVER_VERSION 6.4.0.2395 7/9/2024 20:00:00
SOUND S2719DGF (NVIDIA High Definition Audio) {357FEA90-2985-4468-A9D4-EEE31BA6EE6F}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Speakers (2- USB HIFI AUDIO) {FB1C183F-029D-4094-9072-04F058E48624}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.4768 7/14/2025 20:00:00
SOUND Speakers (HyperX Quadcast) {8FA2100D-0D34-444F-98FE-0CC28606C6E7}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.4768 7/14/2025 20:00:00
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:N/A
Laptop Model Number:N/A
Gamepad Manufacturer:N/A
Gamepad Model Name:N/A
Gamepad Part Number:N/A
Browser Information
- Name and version of the browser currently in-use:Firefox
- Microsoft Edge Version:N/A
Continue reading...