Game Download Exceptionally Slow

Discussion in 'FFXIV Feed Test Area' started by RSS News, Feb 14, 2020.

  1. RSS News

    RSS News Syndicated News Service

    Recently my FF14 was refusing to close when I attempted to exit, it was also occasionally throwing DX11 errors upon launch and crashing. With the 5.2 patch upcoming I figured a reinstall of the game was in order to resolve these issues.

    Downloading the game, however, has turned into an ordeal of its own. The download speed appears to be capped below 2Mb/s. At its current speed the download will take some 12 hours. I attempted to leave it going while I was at work but it lost connection halfway through the download while I was gone and lost all progress.

    I'd rather not have to leave this download going for half a day only to see a connection hiccup break it again so I've come here with an info dump to see if you can try something I've not tried.

    System has been rebooted, the problem isn't an issue of disk usage (the drive in question is an SSD). I have rebooted the modem, speed tests to multiple sources including MLABS say I should have a bandwith of about 50 times the game's current download speed.

    Device is not nor has it ever been connected wirelessly, I do not even have wireless capability installed in this computer - it is connected directly to the modem via a single CAT 6E patch cable.

    I've added port forwarding exceptions to the router, I've attempted to remove the router entirely and connect directly to the modem as well as add the port exceptions to the modem. The programme has an exception in the windows firewall.

    If anyone has other suggestions I'm open to them.

    Network Usage and Download Speed
    Code:


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\zer0a\Documents
    FINAL FANTASY XIV ONLINE C:\Games\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS Ver: FOR_821.rom vFOR8.21
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 24515.445MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 28099.445MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.510GB SYSTEM_FREEDISC_SPACE 188.425GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.468GB SYSTEM_FREEDISC_SPACE 613.630GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.536GB SYSTEM_FREEDISC_SPACE 0.157GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.065GB
    SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.479GB SYSTEM_FREEDISC_SPACE 1152.783GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 970
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    SYSTEM_GRAPHICS_SHARED_VRAM 12257.723 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll
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    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
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    SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4043.500 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 12257.723 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3200
    SYSTEM_GRAPHICS_DRIVER_DATE 7/23/2019 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers / Headphones (IDT High Definition Audio CODEC)
    SYSTEM_SOUND_DEVICE_ID {4D5BE8FB-CAF1-44F9-B88B-0C9C819693E9}
    SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.10.6491.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/16/2013 00:00:00
    SYSTEM_SOUND Digital Output (S/PDIF) (IDT High Definition Audio CODEC)
    SYSTEM_SOUND_DEVICE_ID {51C84EFF-9DA1-4CB5-B220-809B566031B8}
    SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.10.6491.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/16/2013 00:00:00
    SYSTEM_SOUND Optix MAG27C (NVIDIA High Definition Audio)
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    SYSTEM_SOUND_DRIVER_DATE 7/24/2019 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
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    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
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    SYSTEM_INPUT_NAME USB Laser Game Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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    SYSTEM_INPUT_NAME Logitech G710 Keyboard
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    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Snipping Tool
    Technical Support - Waterfox Classic
    Shantae: Dance Through the Danger || Metal Cover by RichaadEB & Cristina Vee - YouTube - Waterfox Classic
    Resource Monitor
    pepsuber + 1 Chat
    #general - Discord
    Settings
    Settings
    Calculator
    Calculator
    iTunes
    Microsoft Text Input Application
    Mail
    Inbox - Hotmail ‎- Mail
    Elgato Sound Capture
    File Explorer
    Steam


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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    Adobe Photoshop 7.0
    Advanced Combat Tracker (remove only)
    MSI Afterburner 4.5.0
    BitRaider Streaming Client
    Google Chrome
    Command & Conquer Generals
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    Mudfish Cloud VPN v4.4.6
    MusicBee 3.2
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    Steam
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    TeamViewer
    Uplay
    Tom Clancy's The Division 2
    VLC media player
    Windows Glulxe
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Command & Conquer Generals
    FOMM 0.14.11.12
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    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    OpenOffice 4.1.6
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    FINAL FANTASY XIV ONLINE
    Minecraft
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Star Wars: The Old Republic
    Samsung Data Migration
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.23.27820
    Java Auto Updater
    Google Update Helper
    Apple Application Support
    Microsoft Visual C++ 2005 Redistributable
    Apple Software Update
    Microsoft Games for Windows - LIVE Redistributable
    Fallout Fixt 0.81alpha (Full Custom)
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
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    Adobe Acrobat Reader DC
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    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    LOOT version 0.12.5
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    I.R.I.S. OCR
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Microsoft .NET Core SDK - 2.1.101 (x64)
    LogMeIn Hamachi
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Command and ConquerTM Generals Zero Hour
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
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    This War of Mine
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    20XX
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    SEGA Mega Drive & Genesis Classics
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    METAL SLUG
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    Hearts of Iron IV
    Stardew Valley
    Victoria II
    ACE COMBAT™ 7: SKIES UNKNOWN
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    SD GUNDAM G GENERATION CROSS RAYS
    Freeman: Guerrilla Warfare
    SumatraPDF
    VASSAL (3.2.17)
    Waterfox Classic 56.3 (x64 en-US)
    Elgato Game Capture HD
    FFXIV TexTools
    iTunes
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Elgato Stream Deck
    Java 8 Update 231 (64-bit)
    MPC-HC 1.7.13 (64-bit)
    Microsoft ASP.NET Core 2.0.6 Runtime Package Store (x64)
    LibreOffice 6.2.3.2
    Update for Windows 10 for x64-based Systems (KB4023057)
    Update for Windows 10 for x64-based Systems (KB4480730)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    HP Officejet Pro 8610 Basic Device Software
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Bonjour
    Apple Mobile Device Support
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft .NET Core Host - 2.0.6 (x64)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.23.27820
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.23.27820
    Microsoft .NET Core Host FX Resolver - 2.0.6 (x64)
    Microsoft Visual C++ 2005 Redistributable (x64)
    NVIDIA Ansel
    NVIDIA Control Panel 432.00
    NVIDIA Optimus Update 36.0.0.0
    NVIDIA PhysX System Software 9.19.0218
    DisplayDriverAnalyzer
    NVIDIA Install Application
    NVIDIA Display Container
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    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Update Core
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft .NET Core Runtime - 2.0.6 (x64)
    Paradox Launcher v2
    Microsoft .NET Core SDK - 2.1.101 (x64)
    UpdateAssistant


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000940
    C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000052FC
    C:\Games\Steam\Steam.exe 000004C4
    C:\Games\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000021F8
    C:\Non-Critical Stuff\SoundCapture\SoundCapture.exe 000030DC
    C:\Non-Critical Stuff\StreamDeck\QtWebEngineProcess.exe 00004844
    C:\Non-Critical Stuff\StreamDeck\StreamDeck.exe 00004BC0
    C:\Non-Critical Stuff\iTunes\iTunes.exe 00005690
    C:\Non-Critical Stuff\iTunes\iTunesHelper.exe 00006BB0
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe 000065E4
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe 00005654
    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00005C98
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00004C50
    C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe 00005380
    C:\Program Files\Logitech Gaming Software\LCore.exe 00005A04
    C:\Program Files\Waterfox\waterfox.exe 0000228C
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19081.22010.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00005F48
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1910.0.0_x64__8wekyb3d8bbwe\Calculator.exe 00001A98
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19123.13.0_x64__8wekyb3d8bbwe\YourPhone.exe 000038F0
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12430.20136.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00005360
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12430.20136.0_x64__8wekyb3d8bbwe\HxTsr.exe 00006628
    C:\Users\zer0a\AppData\Local\Discord\app-0.0.305\Discord.exe 00002480
    C:\Users\zer0a\AppData\Roaming\Elgato\StreamDeck\Plugins\net.voicemod.windowsdesktop.sdPlugin\voicemodplugin.exe 00004518
    C:\Users\zer0a\Desktop\OpenHardwareMonitor\OpenHardwareMonitor.exe 00001554
    C:\Users\zer0a\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 0000558C
    C:\WINDOWS\Explorer.EXE 000033C0
    C:\WINDOWS\System32\svchost.exe 00006374
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00004150
    C:\WINDOWS\system32\DllHost.exe 000058DC
    C:\WINDOWS\system32\SearchFilterHost.exe 00001234
    C:\WINDOWS\system32\SettingSyncHost.exe 00006178
    C:\WINDOWS\system32\SnippingTool.exe 00006454
    C:\WINDOWS\system32\conhost.exe 0000547C
    C:\WINDOWS\system32\ctfmon.exe 00002268
    C:\WINDOWS\system32\perfmon.exe 00002AFC
    C:\WINDOWS\system32\sihost.exe 0000545C
    C:\WINDOWS\system32\svchost.exe 000010D8
    C:\WINDOWS\system32\taskhostw.exe 00004010
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004D44
    C:\Windows\System32\RuntimeBroker.exe 00001A94
    C:\Windows\System32\SecurityHealthSystray.exe 000046D4
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00006BD4
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00005E8C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000063E0
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022A0
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000022E8

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