Hello
Much like I looked into a potential problem on Appdata Event ID 65 causing crashes, it no longer holds any weight, as all the solutions I looked to all pointed to Ryzen itself being the issue and I believe this should be investigated by the correct teams for the game.
The problem: FFXIV is crashing without error
The vague evidence:
https://forum.square-enix.com/ffxiv/...out-error-code
https://forum.square-enix.com/ffxiv/...-without-error
https://forum.square-enix.com/ffxiv/...-without-error
These 3 posts are all on AMD Ryzen, including myself on a Ryzen R7 1700. Initially I assumed this was because of Nvidia/Ryzen conflicting as me and 2 of these posts use Ryzen/Nividia, but J3thr0's post has an AMD R9 390 GPU.
Here's what's led to me believing Ryzen is having an issue with FF
The solutions the Tech Support mods offered was:
Turn off Full Screen Optimization - Didn't work
Ensured our hardware wasn't overheating - Hardware temps were safe
Removed unnecessary USB and Audio devices - Didn't work
Updated GPU drivers - Didn't work
Installed on the C: Drive - Didn't work
Perform a clean boot - Didn't work
Removed any potential mod injectors/overlays (Discord, Steam etc) - Didn't work
This is why I believe FFXIV and Ryzen aren't happy with eachother, and it appears to be sudden on how this is an issue now, and not a few months ago. Windows 10 had a major update in May - My issues stemmed with Final Fantasy started here.
Anandtech's post investigates AMD's Hyperthreading on the Threadripper 3990x, suggesting that turning off SMT as a solution. However this is not viable - We'd lose half our cores on the Ryzen platform if we turned it off + requires technical know-how to turn it off on the player's part.
https://www.anandtech.com/show/15483...3990x-review/3
I do not have the technical expertise to investigate this claim further nor do I have the equipment but I do believe this is as far as I can go with these claims. I hope this might help the correct teams to investigate this issue further.
Furthermore to add onto all of this: I don't like speaking out of my own behind, however FFXIV is the only game that crashes. I can play other games for absolutely hours and not have a crash, but FFXIV just has absolutely random crashes out of nowhere. It doesn't matter what content I'm doing - AFKing, raiding, roulettes, trials, changing zones, heck, even just typing into chat - I can crash at any moment.
Continue reading...
Much like I looked into a potential problem on Appdata Event ID 65 causing crashes, it no longer holds any weight, as all the solutions I looked to all pointed to Ryzen itself being the issue and I believe this should be investigated by the correct teams for the game.
The problem: FFXIV is crashing without error
The vague evidence:
https://forum.square-enix.com/ffxiv/...out-error-code
https://forum.square-enix.com/ffxiv/...-without-error
https://forum.square-enix.com/ffxiv/...-without-error
These 3 posts are all on AMD Ryzen, including myself on a Ryzen R7 1700. Initially I assumed this was because of Nvidia/Ryzen conflicting as me and 2 of these posts use Ryzen/Nividia, but J3thr0's post has an AMD R9 390 GPU.
Here's what's led to me believing Ryzen is having an issue with FF
The solutions the Tech Support mods offered was:
Turn off Full Screen Optimization - Didn't work
Ensured our hardware wasn't overheating - Hardware temps were safe
Removed unnecessary USB and Audio devices - Didn't work
Updated GPU drivers - Didn't work
Installed on the C: Drive - Didn't work
Perform a clean boot - Didn't work
Removed any potential mod injectors/overlays (Discord, Steam etc) - Didn't work
This is why I believe FFXIV and Ryzen aren't happy with eachother, and it appears to be sudden on how this is an issue now, and not a few months ago. Windows 10 had a major update in May - My issues stemmed with Final Fantasy started here.
Anandtech's post investigates AMD's Hyperthreading on the Threadripper 3990x, suggesting that turning off SMT as a solution. However this is not viable - We'd lose half our cores on the Ryzen platform if we turned it off + requires technical know-how to turn it off on the player's part.
https://www.anandtech.com/show/15483...3990x-review/3
I do not have the technical expertise to investigate this claim further nor do I have the equipment but I do believe this is as far as I can go with these claims. I hope this might help the correct teams to investigate this issue further.
Furthermore to add onto all of this: I don't like speaking out of my own behind, however FFXIV is the only game that crashes. I can play other games for absolutely hours and not have a crash, but FFXIV just has absolutely random crashes out of nowhere. It doesn't matter what content I'm doing - AFKing, raiding, roulettes, trials, changing zones, heck, even just typing into chat - I can crash at any moment.
Continue reading...