(Thread reposted with details requested from Insufficient Information subforum)
Hello,
After trying to switch to the newly available female Hrothgar, I've found out that none of the unlocked hairstyles are available. I can only choose from the base five at the aesthetician as well.
Also, the client in the character re-customisation screen ("Re-edit character", after using a Fantasia) shows a notice that incorrectly implies that the other unlocked hairstyles would be available at the aesthetician. (Along the lines of "Hairstyles available at the aesthetician are unavailable on this screen")
Since I've only found out about the situation by the time I've applied the changes the 60 minute change period doesn't help with holding a customisation out for later, preserving the item.
Because of this I've wasted a Fantasia and multiple levels of support were unable to help on getting the item back. (They've also suggested purchasing a new one.)
Additional requested details:
Date & Time: 2024-07-10, around 17:15 CEST
Frequency: Cannot reproduce without additional Fantasia - possibly every single time, also every character that was created as Female Hrothgar is probably unable to choose other hairstyles
World name: Cerberus
Character name: Exec Thunderstrike
NPC name: Jandelaine
Class/Level: WHM 90
Party or solo: Solo
In-game time: Unknown
Area and coordinates: Gridania Inn, Crystal Bell object
Steps:
1. Have a character that is not a Female Hrothgar
2. Use a Fantasia item (paid or otherwise)
3. Undress character
4. Log out and return to character selection screen
5. Right click on the character's name and select "Re-edit Character"
6. On the character customisation screen, select "Race & Gender" and change the current one to Hrothgar (Female)
7. Navigate to "Hairstyles"
8. Observe: A notice will appear along the lines of "Hairstyles available at the aesthetician are unavailable on this screen" - I couldn't find the original text
9. Consider: The other hairstyles that you've unlocked will be available at the aesthetician, implied by the lack of other hairstyles and the label notice text above
10. Continue character customisation and apply changes
11. Go to any inn and use the Crystal Bell
12. In the limited customisation screen, navigate to "Hairstyles"
13. Observe: Hairstyles other than the base five are unavailable
■ PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\me\Documents
FINAL FANTASY XIV ONLINE H:\cuccok\Games\SquareEnix
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.20 D:\Home\Exec\Prog\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64 bits (6.2, build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2801
SYSTEM_MEMORY 24451.617MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 28932.547MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 94.000GB SYSTEM_FREEDISC_SPACE 0.103GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 380.323GB SYSTEM_FREEDISC_SPACE 95.207GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.869GB SYSTEM_FREEDISC_SPACE 64.176GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7452.024GB SYSTEM_FREEDISC_SPACE 4057.289GB
SYSTEM_STORAGE Y:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 1799.000GB SYSTEM_FREEDISC_SPACE 217.352GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 6700
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 10195.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 12225.809 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxn64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.24033.1003
SYSTEM_GRAPHICS_DRIVER_DATE 5/8/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 6700
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 10195.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 12225.809 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (200Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxn64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.24033.1003
SYSTEM_GRAPHICS_DRIVER_DATE 5/8/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY8
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 112.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1024 x 1280 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4531
SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2016 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - LG ULTRAWIDE (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {38611965-7B71-42FC-8247-6A19FFC56501}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.30
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 7/27/2023 02:00:00
SYSTEM_SOUND 4 - XG309CM (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0002F008-19D5-44BD-8E04-93481E7ED08E}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.30
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 7/27/2023 02:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (Sound Blaster AE-9s)
SYSTEM_SOUND_DEVICE_ID {C56C2943-47DF-482B-A783-2F731096E3CB}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.105.63
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/17/2022 02:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A543D419-C4AC-49F5-8298-D043A27F428A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8036
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/5/2017 02:00:00
SYSTEM_SOUND Speakers (Sound Blaster AE-9)
SYSTEM_SOUND_DEVICE_ID {9B1F0BCD-72B2-4FF5-91D5-70E48CC60027}
SYSTEM_SOUND_DEVICE_NAME CtxHda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.105.63
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/17/2022 02:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {4741AB1B-86C1-4475-879C-F405F3638E15}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 02:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {A4595E4F-2FF4-4EEF-B265-F43199B8356E}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Muis
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Toetsenbord
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SYSTEM_INPUT {2A9CD550-4B33-11ED-8001444553540000}
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SYSTEM_INPUT {2AA0F400-4B33-11ED-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
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SYSTEM_INPUT {1129EBA0-4B45-11ED-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
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SYSTEM_INPUT_NAME Razer Naga Pro
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SYSTEM_INPUT_NAME Razer Naga Pro
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SYSTEM_INPUT {2AA5AEF0-4B33-11ED-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C078010-2FE0-11EB-8004444553540000}
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1508AC70-4B45-11ED-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
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SYSTEM_INPUT_NAME Gaming MECH KB
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SYSTEM_INPUT_NAME HID-compliant consumer control device
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SYSTEM_INPUT {2AA73590-4B33-11ED-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
List of running applications, processes and list of installed applications have been redacted.
Continue reading...
Hello,
After trying to switch to the newly available female Hrothgar, I've found out that none of the unlocked hairstyles are available. I can only choose from the base five at the aesthetician as well.
Also, the client in the character re-customisation screen ("Re-edit character", after using a Fantasia) shows a notice that incorrectly implies that the other unlocked hairstyles would be available at the aesthetician. (Along the lines of "Hairstyles available at the aesthetician are unavailable on this screen")
Since I've only found out about the situation by the time I've applied the changes the 60 minute change period doesn't help with holding a customisation out for later, preserving the item.
Because of this I've wasted a Fantasia and multiple levels of support were unable to help on getting the item back. (They've also suggested purchasing a new one.)
Additional requested details:
Date & Time: 2024-07-10, around 17:15 CEST
Frequency: Cannot reproduce without additional Fantasia - possibly every single time, also every character that was created as Female Hrothgar is probably unable to choose other hairstyles
World name: Cerberus
Character name: Exec Thunderstrike
NPC name: Jandelaine
Class/Level: WHM 90
Party or solo: Solo
In-game time: Unknown
Area and coordinates: Gridania Inn, Crystal Bell object
Steps:
1. Have a character that is not a Female Hrothgar
2. Use a Fantasia item (paid or otherwise)
3. Undress character
4. Log out and return to character selection screen
5. Right click on the character's name and select "Re-edit Character"
6. On the character customisation screen, select "Race & Gender" and change the current one to Hrothgar (Female)
7. Navigate to "Hairstyles"
8. Observe: A notice will appear along the lines of "Hairstyles available at the aesthetician are unavailable on this screen" - I couldn't find the original text
9. Consider: The other hairstyles that you've unlocked will be available at the aesthetician, implied by the lack of other hairstyles and the label notice text above
10. Continue character customisation and apply changes
11. Go to any inn and use the Crystal Bell
12. In the limited customisation screen, navigate to "Hairstyles"
13. Observe: Hairstyles other than the base five are unavailable
■ PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\me\Documents
FINAL FANTASY XIV ONLINE H:\cuccok\Games\SquareEnix
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.20 D:\Home\Exec\Prog\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64 bits (6.2, build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2801
SYSTEM_MEMORY 24451.617MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 28932.547MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 94.000GB SYSTEM_FREEDISC_SPACE 0.103GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 380.323GB SYSTEM_FREEDISC_SPACE 95.207GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.869GB SYSTEM_FREEDISC_SPACE 64.176GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7452.024GB SYSTEM_FREEDISC_SPACE 4057.289GB
SYSTEM_STORAGE Y:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 1799.000GB SYSTEM_FREEDISC_SPACE 217.352GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 6700
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 10195.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 12225.809 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxn64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.24033.1003
SYSTEM_GRAPHICS_DRIVER_DATE 5/8/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 6700
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 10195.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 12225.809 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (200Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxn64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0402593.inf_amd64_66758692e35a2906\B402774\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.24033.1003
SYSTEM_GRAPHICS_DRIVER_DATE 5/8/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY8
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 112.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1024 x 1280 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4531
SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2016 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - LG ULTRAWIDE (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {38611965-7B71-42FC-8247-6A19FFC56501}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.30
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 7/27/2023 02:00:00
SYSTEM_SOUND 4 - XG309CM (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0002F008-19D5-44BD-8E04-93481E7ED08E}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.30
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 7/27/2023 02:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (Sound Blaster AE-9s)
SYSTEM_SOUND_DEVICE_ID {C56C2943-47DF-482B-A783-2F731096E3CB}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.105.63
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/17/2022 02:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A543D419-C4AC-49F5-8298-D043A27F428A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8036
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/5/2017 02:00:00
SYSTEM_SOUND Speakers (Sound Blaster AE-9)
SYSTEM_SOUND_DEVICE_ID {9B1F0BCD-72B2-4FF5-91D5-70E48CC60027}
SYSTEM_SOUND_DEVICE_NAME CtxHda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.105.63
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/17/2022 02:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {4741AB1B-86C1-4475-879C-F405F3638E15}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 02:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {A4595E4F-2FF4-4EEF-B265-F43199B8356E}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Muis
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Toetsenbord
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C0731F0-2FE0-11EB-8003444553540000}
SYSTEM_INPUT_NAME CY04030201420603 EU
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A9CD550-4B33-11ED-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2AA0F400-4B33-11ED-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1129EBA0-4B45-11ED-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2AA25390-4B33-11ED-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2AA38C10-4B33-11ED-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11760FD0-4B45-11ED-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2AA4C490-4B33-11ED-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {117636E0-4B45-11ED-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11765DF0-4B45-11ED-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2AA5AEF0-4B33-11ED-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C078010-2FE0-11EB-8004444553540000}
SYSTEM_INPUT_NAME Gaming MECH KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1508AC70-4B45-11ED-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C07A720-2FE0-11EB-8005444553540000}
SYSTEM_INPUT_NAME Gaming MECH KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {19373AF0-4B45-11ED-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2AA73590-4B33-11ED-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C54D040-4B33-11ED-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
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List of running applications, processes and list of installed applications have been redacted.
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