Hi, I am writing this on behalf of a friend who cannot access the forums due to being on console.
She and five others across consoles and PCs are experiencing frequent crashes only within the Materia servers, with the error codes listed in the titles. The last one, which crashed three at the same time happened at 7:12PM AEST. Others from other data centers have experienced the same crashes, only within Materia. They all live in different states and across different internet companies.
Most of the time it is an 90002 error, but if it is a 20002 error it seems to get stuck on the error and she has to switch to her Japanese server character and interact with it before attempting to log back into Materia.
She has tried changing her ISP, verifying game files, reinstalling the game, she has contacted her internet company and had new primary and secondary DNS created, which crashed as well.
She had this issue a couple of months ago and followed all the instructions and nothing worked. Her internet company was able to to solve the issue with the same fix as last time, but that is no longer working as a bandaid solution.
Other who have had this issue on PC have turned on a VPN as a solution, but for my friends on console that isn't an option.
From everything we've tried, we believe this is an issue on FFXIV's side, and with the game being basically unplayable with the constant crashes, I think it is important to address. I've seen a couple other posts in this forum with the same issue, so this not an isolated case.
Continue reading...
She and five others across consoles and PCs are experiencing frequent crashes only within the Materia servers, with the error codes listed in the titles. The last one, which crashed three at the same time happened at 7:12PM AEST. Others from other data centers have experienced the same crashes, only within Materia. They all live in different states and across different internet companies.
Most of the time it is an 90002 error, but if it is a 20002 error it seems to get stuck on the error and she has to switch to her Japanese server character and interact with it before attempting to log back into Materia.
She has tried changing her ISP, verifying game files, reinstalling the game, she has contacted her internet company and had new primary and secondary DNS created, which crashed as well.
She had this issue a couple of months ago and followed all the instructions and nothing worked. Her internet company was able to to solve the issue with the same fix as last time, but that is no longer working as a bandaid solution.
Other who have had this issue on PC have turned on a VPN as a solution, but for my friends on console that isn't an option.
From everything we've tried, we believe this is an issue on FFXIV's side, and with the game being basically unplayable with the constant crashes, I think it is important to address. I've seen a couple other posts in this forum with the same issue, so this not an isolated case.
Continue reading...