When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
■Date & Time: Started 10/23/2025 at 7:25 PM EST
■Frequency: Each time I try to connect to EU region or Materia
■World name: Light, Chaos, Materia Data centers. Originally happened when traveling from Bismark (materia) to Louisoix (Chaos)
■Character name: Cannot access any of them upon my account in the EU region, Lone Ul@Louisoix was the one i was the one i was on when the issue originally occurred.
■Retainer name: None
■NPC name: None
■Monster name: None
■Class/Level: Bard/100
■Party or solo: Solo
■In-game time: None
■Area and coordinates: Was in Uldah near the Aethyrte when i started the transfer
■Housing: None
■ Platform: Windows™
■Steps:
1) Launch the game.,
2) Click start (or data center and select an EU region data center),
3) Greeted with 3084 error "Your character data is currently being transferred. This may take several minutes, or in some cases, more than an hour. Please wait and try logging in later", Before I can select any characters. Hitting OK on the error closes the game.
*Add more steps if necessary
Contributing factors may have been disconnecting while world hopping on Materia. When i tried to go back to Chaos/Loui the data center timed out with an error saying it wasn't able to successfully complete the transfer and to confirm manually if my character transferred to the other data center after 6 mins. Data center travel usually takes me only 1 min.
Connection Specs
- Type of internet connection/provider: Fiber/Frontier
- Modem maker/model number: Nighthawk r7000
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU Intel(R) Core(TM) i9-14900F (32 CPUs), ~2.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS C.31
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32609.480MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 56161.480MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.315GB SYSTEM_FREEDISC_SPACE 1310.589GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 9313.983GB SYSTEM_FREEDISC_SPACE 6069.925GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_CHIP NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_VRAM 11999.000 MB
GRAPHICS_SHARED_VRAM 16304.740 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8129 9/4/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_CHIP NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_VRAM 11999.000 MB
GRAPHICS_SHARED_VRAM 16304.740 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8129 9/4/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND G274QPF E2 (NVIDIA High Definition Audio) {C6560DD9-463A-4BEB-82F1-18A3CBB52CD5}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Realtek Digital Output (Realtek(R) Audio) {3199E850-426F-43E6-8AF0-D555A7395E78}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9768.1 12/2/2024 20:00:00
SOUND SAMSUNG (NVIDIA High Definition Audio) {105C3FD5-513A-4BD4-82CD-450C97929C4B}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Speakers (2- USB AUDIO ) {78D74A8C-C9C7-4D29-9801-40662A656FD0}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.6725 9/24/2025 20:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant vendor-defined device {3150F0D0-A2AF-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB AUDIO {32B3FF90-E7EC-11EF-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3B170-E7EC-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3D880-E7EC-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3FF90-E7EC-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair composite virtual input device {FF172370-A2A7-11F0-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant consumer control device {315117E0-A2AF-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant vendor-defined device {31513EF0-A2AF-11F0-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant vendor-defined device {31513EF0-A2AF-11F0-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3FF90-E7EC-11EF-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
Laptop Model Name: None
Laptop Model Number: None
Gamepad Manufacturer: None
Gamepad Model Name: None
Gamepad Part Number: None
Browser Information
- Name and version of the browser currently in-use: Brave 1.83.120
- Microsoft Edge Version: 141.0.3537.99
What has been tried at this point to fix the issue: Port forwarding, running the game as an admin, reinstalling the game, using a mobile hotspot to connect, disable antivirus/firewalls temporarily.
Continue reading...
■Date & Time: Started 10/23/2025 at 7:25 PM EST
■Frequency: Each time I try to connect to EU region or Materia
■World name: Light, Chaos, Materia Data centers. Originally happened when traveling from Bismark (materia) to Louisoix (Chaos)
■Character name: Cannot access any of them upon my account in the EU region, Lone Ul@Louisoix was the one i was the one i was on when the issue originally occurred.
■Retainer name: None
■NPC name: None
■Monster name: None
■Class/Level: Bard/100
■Party or solo: Solo
■In-game time: None
■Area and coordinates: Was in Uldah near the Aethyrte when i started the transfer
■Housing: None
■ Platform: Windows™
■Steps:
1) Launch the game.,
2) Click start (or data center and select an EU region data center),
3) Greeted with 3084 error "Your character data is currently being transferred. This may take several minutes, or in some cases, more than an hour. Please wait and try logging in later", Before I can select any characters. Hitting OK on the error closes the game.
*Add more steps if necessary
Contributing factors may have been disconnecting while world hopping on Materia. When i tried to go back to Chaos/Loui the data center timed out with an error saying it wasn't able to successfully complete the transfer and to confirm manually if my character transferred to the other data center after 6 mins. Data center travel usually takes me only 1 min.
Connection Specs
- Type of internet connection/provider: Fiber/Frontier
- Modem maker/model number: Nighthawk r7000
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU Intel(R) Core(TM) i9-14900F (32 CPUs), ~2.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS C.31
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32609.480MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 56161.480MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.315GB SYSTEM_FREEDISC_SPACE 1310.589GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 9313.983GB SYSTEM_FREEDISC_SPACE 6069.925GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_CHIP NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_VRAM 11999.000 MB
GRAPHICS_SHARED_VRAM 16304.740 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8129 9/4/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_CHIP NVIDIA GeForce RTX 4070 SUPER
GRAPHICS_VRAM 11999.000 MB
GRAPHICS_SHARED_VRAM 16304.740 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8129 9/4/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND G274QPF E2 (NVIDIA High Definition Audio) {C6560DD9-463A-4BEB-82F1-18A3CBB52CD5}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Realtek Digital Output (Realtek(R) Audio) {3199E850-426F-43E6-8AF0-D555A7395E78}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9768.1 12/2/2024 20:00:00
SOUND SAMSUNG (NVIDIA High Definition Audio) {105C3FD5-513A-4BD4-82CD-450C97929C4B}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 20:00:00
SOUND Speakers (2- USB AUDIO ) {78D74A8C-C9C7-4D29-9801-40662A656FD0}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.6725 9/24/2025 20:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant vendor-defined device {3150F0D0-A2AF-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB AUDIO {32B3FF90-E7EC-11EF-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3B170-E7EC-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3D880-E7EC-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3FF90-E7EC-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair composite virtual input device {FF172370-A2A7-11F0-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant consumer control device {315117E0-A2AF-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant vendor-defined device {31513EF0-A2AF-11F0-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant vendor-defined device {31513EF0-A2AF-11F0-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT EVGA Z20 Elite Gaming Keyboard {32B3FF90-E7EC-11EF-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
Laptop Model Name: None
Laptop Model Number: None
Gamepad Manufacturer: None
Gamepad Model Name: None
Gamepad Part Number: None
Browser Information
- Name and version of the browser currently in-use: Brave 1.83.120
- Microsoft Edge Version: 141.0.3537.99
What has been tried at this point to fix the issue: Port forwarding, running the game as an admin, reinstalling the game, using a mobile hotspot to connect, disable antivirus/firewalls temporarily.
Continue reading...