When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 11/11/24
Frequency: 24h+
World name: Ultros
Character name: ALL
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
- Literally cannot login to my character from the home screen
- Error message that read "The character selected was not properly logged out or is currently logged in on another client. Logging character out. Please wait to log in again."
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Comcast
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...
Date & Time: 11/11/24
Frequency: 24h+
World name: Ultros
Character name: ALL
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
- Literally cannot login to my character from the home screen
- Error message that read "The character selected was not properly logged out or is currently logged in on another client. Logging character out. Please wait to log in again."
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Comcast
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...