I just got floored by how awesome CS can be. A little backstory: I started as a beta tester and ordered the Collectors Edition of ARR. If you were around back then you might remember a lot of us did a dumb and accidentally created seperate accounts locking us out of having both sets of rewards. I played for a long time until I got deployed and didn't have good internet access so i gave it up and just never got back into it. Fast forward to now where i have been having a big itch to get back in and tried out the free login, this made me wonder if they could fix the beta rewards thing.
All caught up to the CS occurrence. I sent a support ticket in asking if there was a way to merge the two types of accounts as the CE account had 540+ days of subscription played and had my level 50. I get an email back saying that they were not able to do this, so they were offering to upgrade my freaking account to Shadowbringers with all the CE upgraded. That would be amazing on its own but I had to ask him if they would be able to switch a PC code for a PS4 code as my computer crapped out recently and my laptop cant run XIV, so they offered not only the CE Shadowbringers but ARR codes to me.
This was so amazing and so unexpected. If you are out there Senior Agent Keith, thank you again, so very much!
Tl;Dr:I just wanted to ask about a couple cosmetic items and got an $80 value in compensation.
submitted by /u/metalucipher
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All caught up to the CS occurrence. I sent a support ticket in asking if there was a way to merge the two types of accounts as the CE account had 540+ days of subscription played and had my level 50. I get an email back saying that they were not able to do this, so they were offering to upgrade my freaking account to Shadowbringers with all the CE upgraded. That would be amazing on its own but I had to ask him if they would be able to switch a PC code for a PS4 code as my computer crapped out recently and my laptop cant run XIV, so they offered not only the CE Shadowbringers but ARR codes to me.
This was so amazing and so unexpected. If you are out there Senior Agent Keith, thank you again, so very much!
Tl;Dr:I just wanted to ask about a couple cosmetic items and got an $80 value in compensation.
submitted by /u/metalucipher
[link] [comments]
Continue reading...