Hello. I purchased the Vibran Princess's Attire and noticed it gave me two (2) sets instead of one (1), as listed on the online store page.
I do not want to be charged for two, so I am making this thread. I only intended to purchase one (1) set of Vibran Princess's Attire. If you need to delete the duplicate (should this be a bug), I have the set in my inventory on the last page. I can also discard the duplicate set if needed, however if this is a glitch rather than a bug I do not want to risk losing both (as I purchased one, I'd like to keep one). I have the enquiry number of the purchase if needed, as well.
Evidence:
This includes the log of me receiving the attire twice in one message/mail, the Online Store page showing you only receive one (1) set, the receipt showing I purchased only one (1) set, showcasing the Armoire definitely detecting two (2) sets and not letting me add it (this is when I realized this may be a bug), and the two (2) sets on the final page of my inventory to find them easier (should one need to be removed).
Thank you for your time.
---
Date & Time: Always, though right now is 11:56 PM AEST 01/03/2026 as of typing.
Frequency: Always
World name: Jenova
Character name: Noah Faustus
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Any
Party or solo: Solo
In-game time: 1:56 PM as of typing in server time.
Area and coordinates: Anywhere, but right now I'm at The Black Shroud, New Gridania, The Roost, X: 3.4, Y: 3.4
Housing: N/A
Steps:
1. I took the items from the mail.
2. I noticed there were two sets, rather than one.
Connection Specs
- Type of internet connection/provider: Broadband Internet / Telstra
- Modem maker/model number: Telstra is all it says on the modem.
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
Desktop: HP Pavilion Gaming Desktop 690-0xx
Processor: AMD Ryzen 5 2600 Six-Core Processor, 3.40 GHz
Graphics Card: AMD Radeon RX 580, version 25.8.1 (up to date)
Installed RAM: 32.0 GB
System Type: 64-bit operating system, x64-based processor
Windows 10 Home 24H2 Operating System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A
Laptop Model Number: N/A
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: LibreWolf
- Version: LibreWolf Version 146.0.1-1 (64-bit)
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number: N/A
Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A
Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A
Continue reading...
I do not want to be charged for two, so I am making this thread. I only intended to purchase one (1) set of Vibran Princess's Attire. If you need to delete the duplicate (should this be a bug), I have the set in my inventory on the last page. I can also discard the duplicate set if needed, however if this is a glitch rather than a bug I do not want to risk losing both (as I purchased one, I'd like to keep one). I have the enquiry number of the purchase if needed, as well.
Evidence:
This includes the log of me receiving the attire twice in one message/mail, the Online Store page showing you only receive one (1) set, the receipt showing I purchased only one (1) set, showcasing the Armoire definitely detecting two (2) sets and not letting me add it (this is when I realized this may be a bug), and the two (2) sets on the final page of my inventory to find them easier (should one need to be removed).
Thank you for your time.
---
Date & Time: Always, though right now is 11:56 PM AEST 01/03/2026 as of typing.
Frequency: Always
World name: Jenova
Character name: Noah Faustus
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Any
Party or solo: Solo
In-game time: 1:56 PM as of typing in server time.
Area and coordinates: Anywhere, but right now I'm at The Black Shroud, New Gridania, The Roost, X: 3.4, Y: 3.4
Housing: N/A
Steps:
1. I took the items from the mail.
2. I noticed there were two sets, rather than one.
Connection Specs
- Type of internet connection/provider: Broadband Internet / Telstra
- Modem maker/model number: Telstra is all it says on the modem.
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
Desktop: HP Pavilion Gaming Desktop 690-0xx
Processor: AMD Ryzen 5 2600 Six-Core Processor, 3.40 GHz
Graphics Card: AMD Radeon RX 580, version 25.8.1 (up to date)
Installed RAM: 32.0 GB
System Type: 64-bit operating system, x64-based processor
Windows 10 Home 24H2 Operating System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A
Laptop Model Number: N/A
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: LibreWolf
- Version: LibreWolf Version 146.0.1-1 (64-bit)
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number: N/A
Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A
Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A
Continue reading...