TL;DR: A transgender woman player on the FFXIV CN server was targeted by a transphobic hate campaign after posting a polite recruitment thread on CN The Lodestone. Instead of punishing the harassers, the official community moderators deleted the victim’s posts, citing that her post “caused majority resentment”. They are also banning community members who speak out against this discrimination, while turning a blind eye to the extreme hate speech from the harassers. We are seeking international visibility to hold the operator accountable.
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A transgender woman player named Venera posted a recruitment thread on Rising Stones (CN server equivalent of The Lodestone). She was looking for a partner, and her post was exceptionally transparent, detailing her identity as a transgender lesbian and her life experiences. She even included a disclaimer asking those who don’t agree with her lifestyle to simply ignore the post.
Instead of “ignoring” it, transphobic groups targeted her with vitriolic hate speech, telling her to “get out of FFXIV”. When Venera tried to report the harassment, she found the reporting tool was broken (a technical bug). She then made a second post specifically to report this bug and the harassment she was facing.
The FFXIV CN official community moderation team’s response has been shocking: They didn’t ban the harassers. Instead, they deleted Venera’s recruitment thread and her bug report. The reason given for deletion was “causing majority resentment”. Essentially, the mods treated her identity as “offensive content” because bigots complained about it. Evidence from the official deletion notice shows that her post was reported by only four individuals. The mods are using the voice of four bigots to represent the “majority” and justify silencing a minority player.
While Venera herself remains active, the mods have begun banning other players who commented in her defense. Cruelly, the extreme hate speech and slurs used by the harassers remain untouched; despite multiple reports from the community, the moderators have refused to take action against the aggressors.
This isn’t just a local server dispute. This is about a licensed operator of Final Fantasy XIV using “majority resentment” as a justification to enable transphobia. We are calling on the global community and Square Enix to look into how the FFXIV brand is being managed in China. Inclusivity shouldn’t be a regional option.
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A transgender woman player named Venera posted a recruitment thread on Rising Stones (CN server equivalent of The Lodestone). She was looking for a partner, and her post was exceptionally transparent, detailing her identity as a transgender lesbian and her life experiences. She even included a disclaimer asking those who don’t agree with her lifestyle to simply ignore the post.
Instead of “ignoring” it, transphobic groups targeted her with vitriolic hate speech, telling her to “get out of FFXIV”. When Venera tried to report the harassment, she found the reporting tool was broken (a technical bug). She then made a second post specifically to report this bug and the harassment she was facing.
The FFXIV CN official community moderation team’s response has been shocking: They didn’t ban the harassers. Instead, they deleted Venera’s recruitment thread and her bug report. The reason given for deletion was “causing majority resentment”. Essentially, the mods treated her identity as “offensive content” because bigots complained about it. Evidence from the official deletion notice shows that her post was reported by only four individuals. The mods are using the voice of four bigots to represent the “majority” and justify silencing a minority player.
While Venera herself remains active, the mods have begun banning other players who commented in her defense. Cruelly, the extreme hate speech and slurs used by the harassers remain untouched; despite multiple reports from the community, the moderators have refused to take action against the aggressors.
This isn’t just a local server dispute. This is about a licensed operator of Final Fantasy XIV using “majority resentment” as a justification to enable transphobia. We are calling on the global community and Square Enix to look into how the FFXIV brand is being managed in China. Inclusivity shouldn’t be a regional option.
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Related links:
- Official deletion notice: Screenshot showing the “4 reports” used as justification for “majority resentment”.
- Venera’s re-posted bug report: Contains the full original recruitment text. As of now, the comment section is still flooded with transphobic hate speech.
- See also X user
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