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Good morning,

Ukhisteysubuh asked me to please start a new thread on this topic, which I am doing here.

What’s this about?
For the past few days, my wife and I have been getting logged out over and over again on two different PCs due to error 900002!

Mostly in the middle of dungeons, but it also happens constantly in the open world.

We just got a new router from MDCC Citycom 14 days ago. And we can run videos in the background while playing without any issues—they never get interrupted, but FFXIV always does!

I’ve also tried to get help on the German forum, but haven’t even received a reply yet—which I find pretty frustrating...

Our details:
2 PCs
1 Gbit LAN + 2.5 Gbit LAN
Windows 11, 25H2 (26200.8875)
Internet service provider: MDCC Germany, Magdeburg, Saxony-Anhalt
NO VPN!
FFXIV is given free to use in my AV!

Traceprotokoll:
1 <1 ms <1 ms <1 ms mygateway.utopia.net [192.168.0.1]
2 9 ms 7 ms 7 ms 172.19.14.195
3 8 ms 16 ms 8 ms port-ip-213-211-213-80.reverse.mdcc-fun.de [213.211.213.80]
4 14 ms 6 ms 7 ms 172.16.82.87
5 8 ms 7 ms 8 ms 172.16.82.13
6 11 ms 7 ms 13 ms md-6-be8.core.mdlink.net [213.211.195.49]
7 23 ms 29 ms 24 ms bei-b4-link.ip.twelve99.net [62.115.207.62]
8 25 ms 20 ms 33 ms bei-b3-link.ip.twelve99.net [62.115.112.90]
9 * * 41 ms ffm-bb2-link.ip.twelve99.net [62.115.136.76]
10 28 ms 21 ms 20 ms ffm-b11-link.ip.twelve99.net [62.115.124.119]
11 29 ms 25 ms 24 ms squareenix-ic-369631.ip.twelve99-cust.net [80.239.195.85]
12 24 ms 24 ms * 80.239.145.241
13 22 ms 21 ms 23 ms 80.239.145.94

I would really appreciate it if this problem could be resolved.

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