During the time below, we experienced technical difficulties that may have prevented users from using The Lodestone. We are pleased to announce that the technical difficulties have been resolved.
We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.
[Date & Time]
Nov. 26, 2025 3:20 p.m. to 3:55 p.m. (PST)
Nov. 26, 2025 23:20 to 23:55 (GMT)
Nov. 27, 2025 10:20 to 10:55 (AEDT)
[Issue Details]
・Characters on NA data center Worlds who had not logged in to the Lodestone for a certain period of time or were logging in for the first time, could not log in to Lodestone.
・Character information on the Lodestone was not updating on NA data center Worlds
[Cause]
Communications carrier network failure
[Affected Service]
・The Lodestone
Continue reading...
We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.
[Date & Time]
Nov. 26, 2025 3:20 p.m. to 3:55 p.m. (PST)
Nov. 26, 2025 23:20 to 23:55 (GMT)
Nov. 27, 2025 10:20 to 10:55 (AEDT)
[Issue Details]
・Characters on NA data center Worlds who had not logged in to the Lodestone for a certain period of time or were logging in for the first time, could not log in to Lodestone.
・Character information on the Lodestone was not updating on NA data center Worlds
[Cause]
Communications carrier network failure
[Affected Service]
・The Lodestone
Continue reading...