Recovery from Accessibility on Certain Features (Apr. 19, 20)

[RSS News]

During the date and time below, an issue occurred in which the "Support Desk” feature could not be accessed from the System Menu.

Currently the issue has been resolved and we apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 19, 2026 2:25 a.m. to 7:05 a.m. (PDT)
Apr. 19, 2026 9:25 to 14:05 (GMT)
Apr. 19, 2026 10:25 to 15:05 (BST)
Apr. 19, 2026 19:25 to Apr. 20, 2026 0:05 (AEST)

[Details]
"Support Desk" feature unavailable from the System Menu

[Cause]
System settings issue

[Affected Service]
FINAL FANTASY XIV

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