We have identified the issue listed below.
The issue is being investigated and addressed, and additional information will follow as the situation develops.
[Current Known Issue]
■When attempting to save an Adventurer Plate portrait, an error message stating that the requirements have not been met is displayed, preventing the portrait from being saved. This happens under the following conditions:
- A Scholar's Arms glamour is applied to an Arcanist's Grimoire while playing as Summoner/Arcanist.
- An Arcanist's Grimoire glamour is applied to a Scholar's Arms while playing as Scholar.
- A glamour is applied for job-exclusive equipment that cannot be equipped by the character's current class.
*This issue does not affect instant portraits.
*This issue was caused by an oversight in the processing of adventurer plates during the system changes to glamours introduced in Patch 7.4. We plan to address these issues in an upcoming hotfix. We kindly ask for your patience until the fixes are implemented.
The ability to apply these glamours is as intended and will remain possible.
We sincerely apologize for any inconvenience caused.
Continue reading...
The issue is being investigated and addressed, and additional information will follow as the situation develops.
[Current Known Issue]
■When attempting to save an Adventurer Plate portrait, an error message stating that the requirements have not been met is displayed, preventing the portrait from being saved. This happens under the following conditions:
- A Scholar's Arms glamour is applied to an Arcanist's Grimoire while playing as Summoner/Arcanist.
- An Arcanist's Grimoire glamour is applied to a Scholar's Arms while playing as Scholar.
- A glamour is applied for job-exclusive equipment that cannot be equipped by the character's current class.
*This issue does not affect instant portraits.
*This issue was caused by an oversight in the processing of adventurer plates during the system changes to glamours introduced in Patch 7.4. We plan to address these issues in an upcoming hotfix. We kindly ask for your patience until the fixes are implemented.
The ability to apply these glamours is as intended and will remain possible.
We sincerely apologize for any inconvenience caused.
Continue reading...