Game Crash upon completing Merchant's Tale Secret Boss

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Game crashed every time I tried to leave the Merchant's Tale Variant dungeon instance in the Secret Boss route. Crash happens after beating boss and trying to step off the walkway in the sea onto the island that contains the instance exit. Boss defeat and route solve get recorded, but not the final variant dungeon cutscene or anything following it.

Date & Time: 09.03.2026.
Frequency: Two recorded instances with about 5 relog attempts total.
World name: Twintania
Character name: Noufaro Lacuna
Monster name: Deadly Dandan
Class/Level: Machinist lvl100
Party or solo: Party and Solo
In-game time: Server Time: 16:38
Steps:
1. Beat Boss (first time in a party of 4, second time solo)
2. Try to walk to instance exit
3. Step off walkway onto shore
4. Crash
5. Instantly crash on every relog attempt
6. Crashed resolved when instance timed out
7. Unable to progess story or review the cutscene, but got the 'beat Deadly Dandan' achievement


Connection Specs
- Type of internet connection/provider: Ethernet, Croatia A1
- Modem maker/model number: Fritzbox

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz (12 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F20
SYSTEM_LANGUAGE hrvatski (Regional Setting: hrvatski)
SYSTEM_MEMORY 32688.227MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 3060
GRAPHICS_CHIP NVIDIA GeForce RTX 3060
GRAPHICS_VRAM 12115.000 MB
GRAPHICS_SHARED_VRAM 16344.113 MB
GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (60Hz)
GRAPHICS_DRIVER_VERSION 32.00.0015.9174 12/30/2025 01:00:00

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