The support desk says I'm encouraged to make a post here about this, so let's give it a shot.
We've recently run into a thief in Hyperion who joins Free Companies just to steal whatever they can from the chest and leave. Not just skimming or a slow bleed either, we're talking up to 9999 of each and every crystal, shard, and cluster in the span of five minutes. And we have confirmation that this individual has stolen from another free company recently in the exact same way.
We have record of them doing this via FC Chest History, we have chat logs of their joining and leaving, and we have an exact name on-server to identify the character. So... even if our materials can't be recovered - which is understandable, we're replacing the stolen materials anyway - why can't the perpetrator be punished for griefing when theft is demonstrably done on the scale of millions of gil in value? I don't want this happening to other FCs, but our only defenses at the moment seem to be more restrictive permissions that harm the majority of our membership or straight-up word of mouth blacklisting of the thief among on-server FCs.
This sort of behavior means we can't just offer sprouts and new sign-ons access to shards as a service of the FC without inconvenient middle management or thorough vetting, despite operating that way for months without issue until now. If it's infrequent enough for that to be the case, with only one perpetrator in that long of a span, I have a tough time understanding how they can just get away with that and make it more difficult for us to help other players. I know that's only anecdotal, but I haven't seen or heard tell of such occurrences being any more frequent.
Like, are we just letting this be a lucrative way for thieves to get millions of gil by harming FCs? I want to understand why nothing can be done about the behavior, even if recompense is off the table.
Continue reading...
We've recently run into a thief in Hyperion who joins Free Companies just to steal whatever they can from the chest and leave. Not just skimming or a slow bleed either, we're talking up to 9999 of each and every crystal, shard, and cluster in the span of five minutes. And we have confirmation that this individual has stolen from another free company recently in the exact same way.
We have record of them doing this via FC Chest History, we have chat logs of their joining and leaving, and we have an exact name on-server to identify the character. So... even if our materials can't be recovered - which is understandable, we're replacing the stolen materials anyway - why can't the perpetrator be punished for griefing when theft is demonstrably done on the scale of millions of gil in value? I don't want this happening to other FCs, but our only defenses at the moment seem to be more restrictive permissions that harm the majority of our membership or straight-up word of mouth blacklisting of the thief among on-server FCs.
This sort of behavior means we can't just offer sprouts and new sign-ons access to shards as a service of the FC without inconvenient middle management or thorough vetting, despite operating that way for months without issue until now. If it's infrequent enough for that to be the case, with only one perpetrator in that long of a span, I have a tough time understanding how they can just get away with that and make it more difficult for us to help other players. I know that's only anecdotal, but I haven't seen or heard tell of such occurrences being any more frequent.
Like, are we just letting this be a lucrative way for thieves to get millions of gil by harming FCs? I want to understand why nothing can be done about the behavior, even if recompense is off the table.
Continue reading...