Hi, since the big crash on Satuday 27. September https://na.finalfantasyxiv.com/lodes...5a0c73b183fb4d when everyone got disconnected from the game I have been unable to log in and play anymore. Everytime I log in to the EU servers (LIGHT AND CHAOS) I get the following error 2002 message - "The lobby server connection has encountered an error." When I switch the data center to NA or JAPAN - I can successfully connect, but everytime I switch to the EU data center I am not able. To me it looks like Square Enix banned my IP address 185.158.64.16 (please check square enix) to connect to the EU data centers.
What I tried? All tutorials on Google regarding this issue—I am a technical expert myself.
Is there a problem in my device? No, because the issue is also on my second device at home.
Is there a problem in my router? No, because I switched to my old router and it didn't help.
Is there a problem in my internet provider? No, because I contacted the customer service and they say they do not block anything to customers, and definitely not any games.
I switched to my mobile ISP network and I can connect to the EU server! So the only way how to play FFXIV is when I switch my network from the cable fiber 1Gb/s to the LTE 10Mb/s. What does it tell me? I probably have a BAN from square enix to play on my home network IP 185.158.64.16
Can you please help me Square Enix? I don't want to cancel my subsription and play other games. Or can some one other help me? Thank you so much!
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What I tried? All tutorials on Google regarding this issue—I am a technical expert myself.
Is there a problem in my device? No, because the issue is also on my second device at home.
Is there a problem in my router? No, because I switched to my old router and it didn't help.
Is there a problem in my internet provider? No, because I contacted the customer service and they say they do not block anything to customers, and definitely not any games.
I switched to my mobile ISP network and I can connect to the EU server! So the only way how to play FFXIV is when I switch my network from the cable fiber 1Gb/s to the LTE 10Mb/s. What does it tell me? I probably have a BAN from square enix to play on my home network IP 185.158.64.16
Can you please help me Square Enix? I don't want to cancel my subsription and play other games. Or can some one other help me? Thank you so much!
Continue reading...