Alt Character still not logged out an hour later meaning I cannot log into my main

[RSS News]

Date & Time: October 19th 2026, around 10pm MT
Frequency: Always
World name: Halicarnassus/Kraken
Character name: Azariah Oyakirie/Ryker Norgaard (The alt I was on)
Steps:
1. Log onto game
2. Click ANY Character
3. Be told "sorry someone is online/not logged out. Logging them out. Please wait"
4. Sit for ten minutes with the pop up refreshing every minute.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 7700X 8-Core Processor (16 CPUs), ~4.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.25
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 30840.914MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 53368.914MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1861.799GB SYSTEM_FREEDISC_SPACE 1492.836GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.500GB SYSTEM_FREEDISC_SPACE 925.561GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.500GB SYSTEM_FREEDISC_SPACE 114.440GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.999GB SYSTEM_FREEDISC_SPACE 1672.573GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 AMD Radeon RX 9070 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7550)
GRAPHICS_VRAM 16188.531 MB
GRAPHICS_SHARED_VRAM 15420.457 MB
GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (200Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.31041.1004 8/16/2026 18:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 AMD Radeon RX 9070 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7550)
GRAPHICS_VRAM 16188.531 MB
GRAPHICS_SHARED_VRAM 15420.457 MB
GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.31041.1004 8/16/2026 18:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY3 AMD Radeon RX 9070 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7550)
GRAPHICS_VRAM 16188.531 MB
GRAPHICS_SHARED_VRAM 15420.457 MB
GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (120Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203304.inf_amd64_a6e5a337568ce3f0\B026373\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.31041.1004 8/16/2026 18:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown AMD Radeon(TM) Graphics
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
GRAPHICS_VRAM 15906 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0203303.inf_amd64_e5876a26758f154c\B026363\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203303.inf_amd64_e5876a26758f154c\B026363\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203303.inf_amd64_e5876a26758f154c\B026363\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0203303.inf_amd64_e5876a26758f154c\B026363\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21045.5002 8/16/2026 18:00:00
GRAPHICS_SHADER V: P:
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