A Letter of Frustration: 5 Years of PvP and the "Not Eligible" Mystery

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Let me start by saying how disappointed I am. I’m a veteran player who has played almost every ranked season since the middle of The Feast. I’ve been streaming a lot and have countless clips and memories of PvP. I love the gamemode and I always try to be nice to people.
Yet, I don’t get to play in the CCRC. Why? We don’t know. We were simply told we were “Not eligible.”
We were first qualified in 2023. With our alt accounts. Why? Because 2 of my team members were mass reported to be wintraders. I still have not believed it. But ever since then, we received countless amount of harassment and targetted throws that made the game impossible to enjoy.

The Lack of Transparency
When we try to appeal this decision—stating that we have always been humble players who don't cheat or "wintrade"—we don’t get an answer from the officials. All we get is laughter from others. For the EU pvp community: People are genuinely happy to NOT play against us. They are happy to see us banned. And will never scrim us. But they continue to cheat, throwing games, and bad-mouthing us over Discord.They will continue to do it. Over and over. For as long as we play the game.

When we participated in the CCCC, it was great. Our team finally had the chance to show our skills, our practice, and put up some real good games. Our team cherished so much when we have won the final. But for both CCRCs, we never understood why we were banned.
I sent the GMs a message saying how frustrated I am and how much my team has practiced, prepared for it. But.
The GM refers me to the forums.
The Community Team refers us back to the CMs, saying they can’t disclose details.
It felt like the message never reached someone that “cared”.
For more than 5 years, I have been let down countless times without knowing the “details.” It is unfair. We have tried everything but we can’t even get a chance to participate. And the anger have only got worse because we never get an explanation.

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