Unexpected Error Nvwgf2umx.dll Kernel32.dll And Ntdll.dll

RSS News

Syndicated News Service
Hi,

I've recently bought a new computer, and after a few days the game has started crashing in random moments, never in the same place. Usually it's a kernell32 error, but it can happen a directx11 error, a sound error, or sometimes even WITHOUT any error at all. Just a few minutes ago, the amazing thing: I had the game running but in background, as I was alt-tabbing on Youtube, and it crashed. Without me doing absolutely anything. I got the following error:

"An unexpected error has occurred. Exiting FINAL FANTASY XIV.
2021-01-27_19:12

nvwgf2umx.dll+44DB9C
nvwgf2umx.dll+10B5F5F
nvwgf2umx.dll+10B5EDA
nvwgf2umx.dll+10AB0FD
nvwgf2umx.dll+681D5A
nvwgf2umx.dll+16383CC
KERNEL32.DLL+17034
ntdll.dll+4D241

I have already downloaded the latest drivers for my graphic card, with a clean install. Windows is also up to date as well. Yesterday I have disabled Fullscreen Optimizations on ffxiv_dx11.exe, as I saw it was suggested in another thread for a similar problem. I'm really tired of all these crashes to be honest, how can I fix this once and for all? Here the System Information:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz (16 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1401
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16299.902MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18731.902MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.275GB SYSTEM_FREEDISC_SPACE 131.003GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 929.098GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5968.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8149.951 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND C24F390 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {183AABB9-8D1E-4F0F-8221-F0529E5C9CEA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.40
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/16/2020 00:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {12D2FBCE-BEF5-4E82-B1CE-752D91E7CACA}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8911.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/10/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2339A070-4B78-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23395250-4B78-11EB-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {233A8AD0-4B78-11EB-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {233AB1E0-4B78-11EB-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {233AB1E0-4B78-11EB-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {233AD8F0-4B78-11EB-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant system controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Opera
Microsoft Text Input Application
Microsoft Store
Microsoft Store
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Microsoft Edge
Microsoft Edge Update
Norton 360
Skype version 8.68
AURA Service
AURA Service
AURA lighting effect add-on
ASUS AURA VGA Component
Samsung Magician
FINAL FANTASY XIV ONLINE
ROG Live Service
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.26.28720
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.26.28720
ASUS AURA Motherboard HAL
ASUS GLCKIO2 Driver
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
Kingston AURA DRAM Component
ASUS GLCKIO2 Driver
ASUS Framework Service
AURA DRAM Component
Universal Holtek RGB DRAM
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.26.28720
Patriot Viper M2 SSD RGB
ASUS Motherboard
NordVPN network TAP
WD_BLACK AN1500
ASUS AIOFan HAL
ASUS AURA Extension Card HAL
ASUS Update Helper
Intel(R) Chipset Device Software
PHISON HAL
ENE IO Driver
ENE RGB HAL
Patriot Viper DRAM RGB
ASUS Framework Service
Realtek Audio Driver
CPUID HWMonitor 1.43
WD_BLACK AN1500
RstDowngradeGuard
NordVPN
Patriot Viper DRAM RGB
ASUS AURA Extension Card HAL
Intel(R) Chipset Device Software
ASUS AURA Motherboard HAL
Kingston AURA DRAM Component
ASUS AURA VGA Component
Universal Holtek RGB DRAM
OptaneDowngradeGuard
Patriot Viper M2 SSD RGB
PHISON HAL
AURA DRAM Component
NVIDIA Graphics Driver 461.40
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.40
NVIDIA Install Application
NVIDIA USBC Driver 1.46.831.832
NordVPN network TUN
AURA lighting effect add-on x64
ASUS Aura SDK
ENE RGB HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001FBC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002378
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2101.15643.0_x64__8wekyb3d8bbwe\Cortana.exe 00001D84
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20110.11001.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001940
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000013A8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21011.101.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002FD0
C:\Users\Alessio\AppData\Local\Programs\Opera\73.0.3856.344\opera.exe 00003844
C:\Users\Alessio\AppData\Local\Programs\Opera\73.0.3856.344\opera_crashreporter.exe 00003BE0
C:\Windows\Explorer.EXE 0000341C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000C08
C:\Windows\System32\CompPkgSrv.exe 0000284C
C:\Windows\System32\RtkAudUService64.exe 00003244
C:\Windows\System32\RuntimeBroker.exe 00001E40
C:\Windows\System32\SecurityHealthSystray.exe 00000C28
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000103C
C:\Windows\System32\smartscreen.exe 0000088C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003604
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000020BC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001144
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000039F0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000016AC
C:\Windows\system32\ApplicationFrameHost.exe 00000F7C
C:\Windows\system32\DllHost.exe 00003A70
C:\Windows\system32\SettingSyncHost.exe 00003494
C:\Windows\system32\sihost.exe 00002D8C
C:\Windows\system32\svchost.exe 000038D0
C:\Windows\system32\taskhostw.exe 00000DC4

Continue reading...
 
Back
Top