I signed in this morning to play and check on my retainers only to discover I can't access the ones I pay for with my subscription. The message "Contract suspended" is displayed. I reviewed my payment history, and I have the next 3 month auto pay coming up and no payment failures. I don't know why I can't access my retainers when I'm still in the paid window and can sign in and play without issue.
Edit: To add, I have fully logged out and exited, and resigned in to check if it was a one-time issue but I still cannot access them.
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Edit: To add, I have fully logged out and exited, and resigned in to check if it was a one-time issue but I still cannot access them.
Continue reading...