The In-game Reporting System Is Severely Flawed And Needs An Overhaul

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I'd like to begin my statement with the fact that I've never been suspended and/or banned. However, I and my friends have experienced multiple instances of reports being weaponized against us for matters that have nothing to do with harassment and/or cheating. Simply put, they were personal matters that aggrieved parties chose to take in-game (i.e. RL!stalking and doxxing in my case)

Right now, these are my two biggest grievances with the in-game reporting system:
1) A game with an OPT-OUT profanity filter shouldn't allow reports to be filled on filler words such as 'fu**' and 'sh**'. I understand this is in the TOS, that 'profanity' shouldn't be used, but in no country are online interactions rated. I find it a bit hypocritical that you have to toggle the option to see profanity in the first place, yet you can report people for it. I also worry about this situation from a roleplay perspective: some characters are crass and they curse. Yet I've had friends be reported at roleplay venues for curse words such as 'sh**'.

Players with grudges and trolls are already taking advantage of this easily exploitable feature to report those they don't like for grievances as silly as, "This person got a Saint title and I'm salty about it."

2) If I'm being warned/suspended/banned, I should be told what I did wrong so I can correct it (if possible), or at least learn from it. I understand there's a fear of retaliation towards the person who issued the report, but even the most basic systems of justice have mechanisms in place for this situation. It's unethical not to tell a person what they did wrong, not only because it breeds paranoia, but because it lacks transparency as it doesn't allow a person to learn from their mistakes, nor allows the game's community to understand boundaries. Logs should be provided, period, in the name of transparency, regardless of whether I'm a citizen of Europe (GDPR) or California (CCPA).​
The reporting system in this game is incredibly flawed. As a victim of stalking in-game not once have I felt any of my reports have helped my situation at all. The blacklist system in this game is beyond weak, and I worry that the blacklist system, combined with my grievances above, will make Data Center Travel a nightmare for those of us who've transferred data centers to avoid abusers and harassers.

Thank you for reading.

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