Hello,
If you see people being toxic or very mean during your raid or dungeon, don't be afraid to report them. I just reported an incident where a new DPS player was being harassed by a veteran DPS player because the new DPS player was not familiar with the raid and kept dying to mechanics. I wrote a composed report using the Support Desk feature in-game. All I did was politely (and truthfully) recount the events and give all the necessary details. Within minutes, GM Lydahkny reached out to me via Tell and asked me for more information. I happily complied and GM Lydahkny told me that the matter would be investigated. I don't think I will find out what will happen to the offender, but I can tell you now that the GMs do listen. So please be polite to them and give them the necessary information; they are really nice people. Anyway, there is no need to take people's harassment. If they are clearly out of line, feel free to let the friendly GMs know about it.
Regards,
Mero
Continue reading...
If you see people being toxic or very mean during your raid or dungeon, don't be afraid to report them. I just reported an incident where a new DPS player was being harassed by a veteran DPS player because the new DPS player was not familiar with the raid and kept dying to mechanics. I wrote a composed report using the Support Desk feature in-game. All I did was politely (and truthfully) recount the events and give all the necessary details. Within minutes, GM Lydahkny reached out to me via Tell and asked me for more information. I happily complied and GM Lydahkny told me that the matter would be investigated. I don't think I will find out what will happen to the offender, but I can tell you now that the GMs do listen. So please be polite to them and give them the necessary information; they are really nice people. Anyway, there is no need to take people's harassment. If they are clearly out of line, feel free to let the friendly GMs know about it.
Regards,
Mero
Continue reading...