Hello.
I just purchased this game from the Square Enix store, and they sent me an email about “Order Verification.” I clicked the link, and it asked me for a phone number, and whether I wanted to to receive the verification with an SMS or call. I entered my phone number and made my selection (SMS), but when I clicked the button to proceed it said:
“ You already have verified this order. If your order is not validated yet, please wait for our team to check it.”
Is this normal? I’ve never purchased anything from them, but I’ve never encounter this. I’m kind of concerned because I have received no further emails, and the only email I’ve received at all is the verification email. My credit card was charged, but I have no receipt from the store about the order or any order confirmation. The verification email doesn’t even list the order details, it only has a link. There’s no information about how to check the status of this verification either. I placed this order almost two hours ago! What do I do? How long do I have to wait before I can play my game? Should I be concerned about this? I’ve never had this happen at any other store.
Also, if this is the wrong place to ask, sorry. I’ve never used reddit before. I’m just concerned about this, and don’t know where to go.
submitted by /u/Various_Reading
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I just purchased this game from the Square Enix store, and they sent me an email about “Order Verification.” I clicked the link, and it asked me for a phone number, and whether I wanted to to receive the verification with an SMS or call. I entered my phone number and made my selection (SMS), but when I clicked the button to proceed it said:
“ You already have verified this order. If your order is not validated yet, please wait for our team to check it.”
Is this normal? I’ve never purchased anything from them, but I’ve never encounter this. I’m kind of concerned because I have received no further emails, and the only email I’ve received at all is the verification email. My credit card was charged, but I have no receipt from the store about the order or any order confirmation. The verification email doesn’t even list the order details, it only has a link. There’s no information about how to check the status of this verification either. I placed this order almost two hours ago! What do I do? How long do I have to wait before I can play my game? Should I be concerned about this? I’ve never had this happen at any other store.
Also, if this is the wrong place to ask, sorry. I’ve never used reddit before. I’m just concerned about this, and don’t know where to go.
submitted by /u/Various_Reading
[link] [comments]
Continue reading...