I have had no trouble with the Shadowbringers benchmark until yesterday. Now it briefly flashes onscreen, then disappears.
I have re-downloaded it and installed fresh but no luck
I cleaned up my character directory completely and the regular game itself runs fine
The other benchmarks (v1.0, ARR, HW, and SB) all still run fine
Event properties:
Faulting application name: ffxiv-shadowbringers-bench.exe, version: 1.0.0.0, time stamp: 0x5ceb7a6d
Faulting module name: d3d9.dll, version: 10.0.18362.387, time stamp: 0xc808fce5
Exception code: 0xc0000005
Fault offset: 0x00000000000ac44e
Faulting process id: 0x30f4
Faulting application start time: 0x01d57c47fd9062c4
Faulting application path: D:\FFXIV_Benchmark_ShB\ffxiv-shadowbringers-bench.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report Id: 586a08b9-aee6-4a88-b52d-d72d22d62e10
Faulting package full name:
Faulting package-relative application ID:
Graphics info:
Radeon Software Version - 19.9.3
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - Radeon RX 590 Series
Memory Size - 8192 MB
Memory Type - GDDR5
Core Clock - 1576 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - AMD Ryzen 7 1700 Eight-Core Processor
I notice the Faulting module is d3d9.dll - whether that is some DX9-specific module or DX11 included, I don't know.
I did in recent days update both my graphics driver and motherboard BIOS, as well as all the latest Windows 10 updates available but the hardware is untouched.
If you want a big DXDIAG output I can also provide that.
Continue reading...
I have re-downloaded it and installed fresh but no luck
I cleaned up my character directory completely and the regular game itself runs fine
The other benchmarks (v1.0, ARR, HW, and SB) all still run fine
Event properties:
Faulting application name: ffxiv-shadowbringers-bench.exe, version: 1.0.0.0, time stamp: 0x5ceb7a6d
Faulting module name: d3d9.dll, version: 10.0.18362.387, time stamp: 0xc808fce5
Exception code: 0xc0000005
Fault offset: 0x00000000000ac44e
Faulting process id: 0x30f4
Faulting application start time: 0x01d57c47fd9062c4
Faulting application path: D:\FFXIV_Benchmark_ShB\ffxiv-shadowbringers-bench.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report Id: 586a08b9-aee6-4a88-b52d-d72d22d62e10
Faulting package full name:
Faulting package-relative application ID:
Graphics info:
Radeon Software Version - 19.9.3
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - Radeon RX 590 Series
Memory Size - 8192 MB
Memory Type - GDDR5
Core Clock - 1576 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - AMD Ryzen 7 1700 Eight-Core Processor
I notice the Faulting module is d3d9.dll - whether that is some DX9-specific module or DX11 included, I don't know.
I did in recent days update both my graphics driver and motherboard BIOS, as well as all the latest Windows 10 updates available but the hardware is untouched.
If you want a big DXDIAG output I can also provide that.
Continue reading...