Regarding the previously announced PlayOnline registration server technical difficulties, an investigation of the issue and recovery operations are currently being conducted with our payment partners.
We have determined that the issue will take additional time to resolve, but unfortunately we cannot provide an estimated recovery time at the moment.
We will make an additional announcement once an estimated recovery time is available.
We apologize for any inconvenience and thank you for your patience.
[Date & Time]
Mar. 3, 2011 from 19:00 (PST)
[Issue Details]
The following service is unavailable:
- Registering or updating payment methods
The following services may be unavailable:
- Purchasing Content IDs
- Application for World Transfer Service
- Purchase of expansion pack registration codes
- Purchase of Square Enix Security Tokens
[Cause]
Under investigation
[Service]
PlayOnline
* Mar. 5, 2011 1:30 note:
An error in the start time and date of the issue was corrected.
More...
We have determined that the issue will take additional time to resolve, but unfortunately we cannot provide an estimated recovery time at the moment.
We will make an additional announcement once an estimated recovery time is available.
We apologize for any inconvenience and thank you for your patience.
[Date & Time]
Mar. 3, 2011 from 19:00 (PST)
[Issue Details]
The following service is unavailable:
- Registering or updating payment methods
The following services may be unavailable:
- Purchasing Content IDs
- Application for World Transfer Service
- Purchase of expansion pack registration codes
- Purchase of Square Enix Security Tokens
[Cause]
Under investigation
[Service]
PlayOnline
* Mar. 5, 2011 1:30 note:
An error in the start time and date of the issue was corrected.
More...