Since the release of Patch 7.21, we have confirmed that the text and images on the Windows® version launcher are either enlarged or shrunk and are not being displayed properly.
We have determined from our investigation that it is being affected by the Windows® text size settings due to the changes in the launcher rendering system in Patch 7.21.
We sincerely apologize for the inconvenience, but if you are unable to log in due to the Square Enix ID or password input fields not being displayed, we kindly ask that you temporarily adjust the following Windows® settings to the extent possible.
*Please note that these settings will affect all text sizes on your PC.
■Windows® accessibility settings
“Settings” → “Accessibility” → “Text size”
We are continuing to investigate and address the issue and kindly ask for your patience. Additional information will follow as the situation develops.
Continue reading...
We have determined from our investigation that it is being affected by the Windows® text size settings due to the changes in the launcher rendering system in Patch 7.21.
We sincerely apologize for the inconvenience, but if you are unable to log in due to the Square Enix ID or password input fields not being displayed, we kindly ask that you temporarily adjust the following Windows® settings to the extent possible.
*Please note that these settings will affect all text sizes on your PC.
■Windows® accessibility settings
“Settings” → “Accessibility” → “Text size”
We are continuing to investigate and address the issue and kindly ask for your patience. Additional information will follow as the situation develops.
Continue reading...