Random directx error crashes

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Hi, I'm writing in hope of solving the random crashes during gameplay that have been plaguing me since I came back to the game in late 7.1. It seems to happen mainly in Dawntrail areas and instances, but I've had it happen in Kugane and Thavnair too. I included few of the errors codes that's I've gotten since 7.2. By "Not moving", I mean i had not touched the game for at least 2 minutes while doing something on my phone, so I don't see it being input from me causing it.

I1aGL36.png


I never had this issue during all of Endwalker 6.0 through 6.5. I didn't play during 7.0, but both 7.1 and 7.2 have had this happening

Things I have tried:
  • Closing all overlays/overlay programs
  • Lowering every graphic setting
  • Nvidia DLSS and AMD FSR at low and high values
  • Removing the overclock that apparently came prebuilt into this laptop
  • Underclocking 30MHz
  • Borderless window and windowed (full screen gives me input delay)
  • Monitor refresh rate of 60 and 240
  • Closing all other programs (usually just have firefox and discord open anyway)
  • Fresh install of the game
  • Fresh install of my graphics driver
  • Unplugging my second monitor

Any advice is welcome. I've found this type of error is commonly associated with not being able to even load into the game, but all of mine are completely random during gameplay.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\gary1\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i9-13980HX (32 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
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SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 56021.016MB
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SYSTEM_DIRECTX_VERSION DirectX 12
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SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) RaptorLake-S Mobile Graphics Controller
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SYSTEM_GRAPHICS_SHARED_VRAM 16234.508 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1600 (32 bit) (240Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5d58d28606217d2f\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5d58d28606217d2f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5d58d28606217d2f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5d58d28606217d2f\igd12umd64.dll
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SYSTEM_GRAPHICS_DRIVER_DATE 10/17/2024 20:00:00
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4070 Laptop GPU
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY5
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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_3789e49ba4bd9327\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_3789e49ba4bd9327\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_3789e49ba4bd9327\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_3789e49ba4bd9327\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.7270
SYSTEM_GRAPHICS_DRIVER_DATE 3/2/2025 20:00:00
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {D9DB728F-D657-490C-AAC8-4C2BE83836F6}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.4830
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/21/2025 20:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {22C0F849-6FC2-4161-952C-86FBE2080FC3}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9579.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/18/2023 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
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SYSTEM_INPUT_NAME Intel(R) HID Event Filter
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SYSTEM_INPUT {1E0BA4D0-17F5-11EE-8004444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0C4110-17F5-11EE-8006444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {69411310-6A13-11EF-8006444553540000}
SYSTEM_INPUT_NAME CORSAIR SLIPSTREAM WIRELESS USB Receiver
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SYSTEM_INPUT {1E0D7990-17F5-11EE-800A444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0DEEC0-17F5-11EE-800C444553540000}
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SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0EB210-17F5-11EE-8011444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0EB210-17F5-11EE-8012444553540000}
SYSTEM_INPUT_NAME HID Button over Interrupt Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0CDD50-17F5-11EE-8008444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
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SYSTEM_INPUT {69411310-6A13-11EF-8005444553540000}
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0F4E50-17F5-11EE-8015444553540000}
SYSTEM_INPUT_NAME SteelSeries KLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0FEA90-17F5-11EE-8017444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DF9CB4E0-18F4-11EE-8002444553540000}
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SYSTEM_INPUT {1E0FEA90-17F5-11EE-8018444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E10ADE0-17F5-11EE-801A444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E10ADE0-17F5-11EE-801C444553540000}
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SYSTEM_INPUT {DF9CB4E0-18F4-11EE-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E10ADE0-17F5-11EE-801B444553540000}
SYSTEM_INPUT_NAME SteelSeries ALC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {69413A20-6A13-11EF-8007444553540000}
SYSTEM_INPUT_NAME CORSAIR SLIPSTREAM WIRELESS USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_NAME Keyboard
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SYSTEM_INPUT {69416130-6A13-11EF-8008444553540000}
SYSTEM_INPUT_NAME CORSAIR SLIPSTREAM WIRELESS USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E0F4E50-17F5-11EE-8014444553540000}
SYSTEM_INPUT_NAME SteelSeries KLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E162C20-17F5-11EE-8020444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {783E7600-1825-11EE-8006444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
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SYSTEM_INPUT {1E162C20-17F5-11EE-8022444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E16C860-17F5-11EE-8024444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E171680-17F5-11EE-8026444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
#✨announcements✨ | Donut Realm - Discord
u4bxFNtbWHwV8i3iVjMxvDJBHu7Cf2V2QZBAz (PNG Image, 2160*×*1440 pixels) — Scaled (49%) — Mozilla Firefox
Realtek Audio Console
Realtek Audio Console
_SoftwareUpdateNotificationService_Window
Windows Input Experience
OmApSvcBroker


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.5
Battle.net
Epson Scan 2
Google Chrome
Jagex Launcher
Microsoft Edge
Microsoft Edge WebView2 Runtime
OBS Studio
Overwatch
RivaTuner Statistics Server 7.3.4
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Epson Event Manager
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.34.31938
BrLauncher
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
MSI Center SDK
Epson ScanSmart
Microsoft .NET Runtime - 6.0.16 (x64)
FINAL FANTASY XIV ONLINE
BrLogRx
Epic Online Services
Brother PowerENGAGE
PowerENGAGE
Launcher Prerequisites (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.34.31938
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Realtek Card Reader
MSI NBFoundation Service
NetworkRepairTool
Brother Printer Driver
SoftwareUpdateNotification
Brother iPrint&Scan
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.34.31938
BrSupportTools
Microsoft Windows Desktop Runtime - 6.0.13 (x64)
HttpToUsbBridge
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Epic Games Launcher
Brother iPrint&Scan
StatusMonitor
Intel(R) Chipset Device Software
Epson Scan OCR Component Pro
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
UsbRepairTool
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Old School RuneScape
MSI App Player 5
Logitech Gaming Software 9.04
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Microsoft OneNote - en-us
Timberborn
Destiny 2
VTube Studio
NieR:Automata™
FINAL FANTASY XV WINDOWS EDITION
Bloons TD 6
SteelSeries GG 83.0.0
Microsoft .NET Host - 6.0.16 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Chipset Device Software
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Microsoft .NET Runtime - 6.0.13 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Voicemod
Microsoft Windows Desktop Runtime - 6.0.13 (x64)
Intel(R) Serial IO
Microsoft .NET Host FX Resolver - 6.0.13 (x64)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Corsair iCUE5 Software
NVIDIA Graphics Driver 572.70
NVIDIA app 11.0.2.341
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.5.10819.35301613
NVIDIA HD Audio Driver 1.4.3.2
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Platform Controllers and Framework
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.2.0
NVIDIA USBC Driver 1.52.831.832
NVIDIA Virtual Audio 4.65.0.3
MSI True Color
Microsoft .NET Host FX Resolver - 6.0.16 (x64)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
Killer Ethernet Performance Driver Suite UWD
Microsoft Update Health Tools
Microsoft .NET Runtime - 6.0.16 (x64)
Killer Wireless Driver UWD
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Brother\BrUtilities\BrLogRx.exe 00004760
C:\Program Files (x86)\Brother\SoftwareUpdateNotification\SoftwareUpdateNotificationService.exe 00004AE0
C:\Program Files (x86)\Browny02\Brother\BrPrintFinishNotice\BrPrintFinishNotice.exe 000045A0
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe 00001F08
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe 00004B30
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 0000259C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00005238
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000491C
C:\Program Files (x86)\Steam\steam.exe 00004414
C:\Program Files\Logitech Gaming Software\LCore.exe 00001128
C:\Program Files\Mozilla Firefox\firefox.exe 00003914
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001BE8
C:\Program Files\SteelSeries\GG\SteelSeriesGG.exe 00003CF4
C:\Program Files\SteelSeries\GG\apps\engine\SteelSeriesEngine.exe 00002D04
C:\Program Files\SteelSeries\GG\apps\engine\prism\SteelSeriesPrism.exe 000024B0
C:\Program Files\WindowsApps\A-Volute.Nahimic_1.9.17.0_x64__w2gh52qy24etm\Nahimic3.exe 00001EF4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.13900.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00003570
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.13900.0.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00001CD0
C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.52.355.0_x64__dt26b99r8h8gj\RtkUWP.exe 00005858
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.215.828.0_x64__zpdnekdrzrea0\XboxGameBarSpotify.exe 0000557C
C:\Users\gary1\AppData\Local\Discord\app-1.0.9186\Discord.exe 000044A8
C:\Users\gary1\AppData\Local\NhNotifSys\nahimic\nahimicNotifSys.exe 00001FB4
C:\Windows\Explorer.EXE 00002CA0
C:\Windows\System32\DataExchangeHost.exe 00005DA4
C:\Windows\System32\DriverStore\FileRepository\igoaudioservice.inf_amd64_dbbb64c599709ac4\iGoSwServer.exe 00002BFC
C:\Windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_b4463a9eb4e1c069\ipf_helper.exe 00001BD8
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_7b2fe279bbb26e16\RtkAudUService64.exe 00003C18
C:\Windows\System32\RuntimeBroker.exe 00004C14
C:\Windows\System32\SecurityHealthSystray.exe 000014C0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000A50
C:\Windows\System32\smartscreen.exe 00004410
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003ED8
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000344C
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00003450
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00000F8C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000121C
C:\Windows\system32\ApplicationFrameHost.exe 00002138
C:\Windows\system32\DllHost.exe 00003908
C:\Windows\system32\NahimicAPO4Volume.exe 00002F60
C:\Windows\system32\sihost.exe 00002AF0
C:\Windows\system32\svchost.exe 00000238
C:\Windows\system32\taskhostw.exe 00002B64

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