Thread Title:
Quest: Two hearts beat as one – game crashes when trading item to Jeweled Peak
ISP:
Fido
Type of Internet Connection:
CATV
Internet Connection Speed:
150Mbit/s) download, 15Mbit/s upload
Date & Time:
March 30, 2020 @0832am EST
Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always happens when I try to trade item
World:
Behemoth.
Character Name@Home World:
Lexy Lebowski@Behemoth.
Retainer Name:
None
NPC Name:
Jeweled Peak
Monster Name:
None.
Class/Level:
Goldsmith level 80.
Party or Solo:
Solo.
Race:
Elezen F
In-Game Time:
1046am.
Area and Coordinates:
Ul’dah – Step of Nald (11.5, 9.4).
Housing:
None.
Steps:
Detailed steps on how the issue occurred.
• This is for the quest “Two Hearts Beat as One” the level 60 goldsmith quest
• When I talk to Jeweled Peak his dialogue appears first before trading the item
• When I trade the item “star sapphire music box” to Jeweled Peak and hit confirm, the game crashes and this occurs every time I attempt to trade with him
• I crafted the item myself
• No error message occurs
• No macros were used
Playing on PC, PC specs:
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS IRKT56AUS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 11211.613MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 12939.613MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.883GB SYSTEM_FREEDISC_SPACE 819.188GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) R7 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x130F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 991.250 MB
SYSTEM_GRAPHICS_SHARED_VRAM 5605.807 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.12028.0002
SYSTEM_GRAPHICS_DRIVER_DATE 8/15/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2F1F0A3C-6212-4F6D-9BFF-CF98514C87FD}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7586
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/18/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F5C15B0-C36C-11E9-8004444553540000}
SYSTEM_INPUT_NAME Logitech Rumblepad 2 USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {4F584520-C36C-11E9-8001444553540000}
SYSTEM_INPUT_NAME Lenovo Black Silk USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F5BC790-C36C-11E9-8002444553540000}
SYSTEM_INPUT_NAME Lenovo Black Silk USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
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Quest: Two hearts beat as one – game crashes when trading item to Jeweled Peak
ISP:
Fido
Type of Internet Connection:
CATV
Internet Connection Speed:
150Mbit/s) download, 15Mbit/s upload
Date & Time:
March 30, 2020 @0832am EST
Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always happens when I try to trade item
World:
Behemoth.
Character Name@Home World:
Lexy Lebowski@Behemoth.
Retainer Name:
None
NPC Name:
Jeweled Peak
Monster Name:
None.
Class/Level:
Goldsmith level 80.
Party or Solo:
Solo.
Race:
Elezen F
In-Game Time:
1046am.
Area and Coordinates:
Ul’dah – Step of Nald (11.5, 9.4).
Housing:
None.
Steps:
Detailed steps on how the issue occurred.
• This is for the quest “Two Hearts Beat as One” the level 60 goldsmith quest
• When I talk to Jeweled Peak his dialogue appears first before trading the item
• When I trade the item “star sapphire music box” to Jeweled Peak and hit confirm, the game crashes and this occurs every time I attempt to trade with him
• I crafted the item myself
• No error message occurs
• No macros were used
Playing on PC, PC specs:
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS IRKT56AUS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 11211.613MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 12939.613MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.883GB SYSTEM_FREEDISC_SPACE 819.188GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) R7 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x130F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 991.250 MB
SYSTEM_GRAPHICS_SHARED_VRAM 5605.807 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.12028.0002
SYSTEM_GRAPHICS_DRIVER_DATE 8/15/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2F1F0A3C-6212-4F6D-9BFF-CF98514C87FD}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7586
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/18/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F5C15B0-C36C-11E9-8004444553540000}
SYSTEM_INPUT_NAME Logitech Rumblepad 2 USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {4F584520-C36C-11E9-8001444553540000}
SYSTEM_INPUT_NAME Lenovo Black Silk USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F5BC790-C36C-11E9-8002444553540000}
SYSTEM_INPUT_NAME Lenovo Black Silk USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
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