Psa: Don't Request Any Item Restorations Until Gm's Are Back

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I accidentally bought the wrong allegory tome pants, so I decided to use my one-time item restoration to get my tome stones back in hopes of having the item for prog this upcoming week. The whole first few processes are handled by the Help Desk, and they were super prompt in replying and I had an exchange all in a single day.



The final step is to discard your improperly purchased item, and send along the date, zone, time, and character name to the GM to confirm it in the chat log. Unfortunately, no GM's are working due to Covid-19. When I messaged the Help Desk asking them about it, they just copy pasted a generic response saying that the "Investigation was underway, and the results will be sent by mogmail". All friends I have talked with usually had their cases taken care of in a few days. Just warning everybody that the Item Restoration service might be very very delayed so think extra carefully before you toss/ buy anything!

submitted by /u/LordQuatre
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