I just purchased the complete edition on the PlayStation store. I stopped playing back during Heavensward and thought it would be as simple as buying the game. I attempted to log into the game and received an incorrect password error. The original username (A) is what is displayed in the client. I had done the forgot password and that did not fix the issue. I logged into my SE account using my email address then navigated to mogstation. The username there is different (B).
Looking further into B it seems to match up with my overall account having the correct year I started playing. However when going into the payment section there is no history at all.
I have also tried forgetting my password using my other emails, but have received a reply there is no associated account.
I know I originally used A as it is a username I use for most games. I also can't change the username as it is greyed out.
I have reached out to SE, but I have been waiting about a week now. I was hoping someone might be familiar with a work around.
Thanks!
submitted by /u/buttons333
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Looking further into B it seems to match up with my overall account having the correct year I started playing. However when going into the payment section there is no history at all.
I have also tried forgetting my password using my other emails, but have received a reply there is no associated account.
I know I originally used A as it is a username I use for most games. I also can't change the username as it is greyed out.
I have reached out to SE, but I have been waiting about a week now. I was hoping someone might be familiar with a work around.
Thanks!
submitted by /u/buttons333
[link] [comments]
Continue reading...