Panic Over Content Skip Due To Disconnection

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I'm posting on behalf of my friend who's captains promotion for maelstorm squad members was skipped due to a disconnection (a cutscene ) and since there is no clear option on how I should contact in game on something like this I thought I would try here for them. They have checked to see if the quest was reset and checked the journal at the inn to see if anything was re-watchable but it is not. Is there a way for you to contact them and resolve this issue? This happened on Goblin server, character name Adora Pandora.

No clue as to why this thread was moved over to "general discussion"... It's not a discussion, its not really a bug, therefor where do I get support from? Care to direct me GM? ... what a mess.

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