The error displayed within the Event Viewer is as follows:
Warning - Event 4101, Display - "Display driver nvlddmkm stopped responding and has successfully recovered."
Previously made thread, closed due to prolonged inactivity:
https://forum.square-enix.com/ffxiv/...light=nvlddmkm
A 35 page long unresolved thread..
Date & Time: 1/28/2021 2:03 AM (GMT +1 Amsterdam, Paris, Brussels-)
Frequency: Same cutscene, different times 3 times already. 2 times before fixing, 1 time after. (it seems to only crash during the cutscene sections, not the fight sections in between.)
World name: Gilgamesh
Character name: Mabel Airashi
Class/Level: BLM 62
Party or solo: Solo
Area and coordinates: One Life for One World, final cutscene + fights
Steps:
1. Cutscenes play, bsod's entire system during random parts of the cutscenes
Fix steps
1. Uninstalled GPU drivers using DDU in safe mode (after getting a failed install on the newest drivers through geforce experience)
2. installed latest GPU drivers without being connected to the internet.
3. Gave CPU more voltage headroom regardless of previous stability. (changed from -0.125V to -0.11875V)
■ PC Specs
-=-=-=-=- Quick Specs -=-=-=-=-
Windows 10 64bit - Latest update as of 1/28/2021 0:34AM GMT +1
2080 Ti Founders Edition ( Stock clocks, 925mV) New driver version 461.40
Ryzen 7 5800x (stock clocks, PBO Disabled, Voltage offset of - 0.125 (now - 0.11875))
G.Skill Trident Z RGB 2x8GB @ 3600mhz on standard D.O.C.P.
Game runs on a 1TB Samsung 860 EVO
-=-=-=-=- System Information -=-=-=-=-
HTML Code:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\matth\Documents
FINAL FANTASY XIV ONLINE E:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1602
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16297.543MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18729.543MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.255GB SYSTEM_FREEDISC_SPACE 77.948GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 369.591GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 563.252GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11049.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.771 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11049.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.771 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A480B74C-A1D8-4D89-9F9B-DCEA90614356}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8899.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 01:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {FA65F9BA-7711-49A8-8726-EF9026D85C68}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8899.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D168D610-B7F5-11E9-800C444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005CC640-F782-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1692430-B7F5-11E9-8010444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005D1460-F782-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1692430-B7F5-11E9-8012444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005D3B70-F782-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8DDCD0-F782-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1ACF9B0-B7F0-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1ADE410-B7F0-11E9-8006444553540000}
SYSTEM_INPUT_NAME CYRM02p0288h00DDr0102
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005D3B70-F782-11E9-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B83C75D0-F782-11E9-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1AE5940-B7F0-11E9-800A444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8E03E0-F782-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8E2AF0-F782-11E9-8007444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11B8E070-42D8-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8E2AF0-F782-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1694B40-B7F5-11E9-8014444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1A30920-EF4D-11EA-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DBF47270-C17B-11EA-8001444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A303EA0-7F1F-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1C120C40-7F1F-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Event Viewer
Settings
Movies & TV
Movies & TV
Calculator
Calculator
Microsoft Store
Microsoft Store
Discord
NVIDIA GeForce Overlay
Microsoft Text Input Application
Spotify Premium
OLEChannelWnd
Steam
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
MSI Afterburner 4.6.2
AIDA64 Extreme v6.32
AMD Chipset Software
Battle.net
Call of Duty Modern Warfare
Dropbox
Google Chrome
LogMeIn Hamachi
Microsoft Edge
Microsoft Edge Update
OBS Studio
OpenAL
Origin
Razer Synapse
Rockstar Games Launcher
Rockstar Games Social Club
RivaTuner Statistics Server 7.2.2
Steam
Heaven Benchmark version 4.0
Uplay
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
AURA Service
ASUS MousePad HAL
GALAX GAMER RGB
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
ASUS Framework Service
DuckyOneSeries Settings software
AURA Service
AURA lighting effect add-on
ASUS AURA Motherboard HAL
ASUS MB Peripheral Products
ASUS AURA Odd Component
FINAL FANTASY XIV ONLINE
ROG Live Service
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS GLCKIO2 Driver
ENE_EHD_ASM_HAL
ASUS Mouse HAL
Epic Games Launcher
Java Auto Updater
ASUS AURA VGA Component
Kingston AURA DRAM Component
ASUS Keyboard HAL
ASUS GLCKIO2 Driver
Google Update Helper
Universal Holtek RGB DRAM
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.26.28720
AMD PCI Driver
AMD_Chipset_Drivers
Patriot Viper M2 SSD RGB
Corsair AURA DRAM Component
ASUS Motherboard
ASUS AURA Display Component
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
AMD Ryzen Balanced Driver
ASUS AURA Extension Card HAL
ASUS Update Helper
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Adobe Acrobat Reader DC
Battlestate Games Launcher 10.3.0.1162
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
ASUS AURA Headset Component
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS AIOFan HAL
Launcher Prerequisites (x64)
PHISON HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Minecraft Launcher
ENE IO Driver
ENE RGB HAL
Microsoft XNA Framework Redistributable 4.0 Refresh
AURA DRAM Component
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Patriot Viper DRAM RGB
AMD GPIO2 Driver
osu!
ASUS Framework Service
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
LogMeIn Hamachi
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
ENE_DRAM_RGB_AURA42
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
RSI Launcher 1.4.6
ShareX
NZXT CAM 4.18.1
AMD Ryzen Master
CPUID CPU-Z 1.89
CPUID HWMonitor 1.43
Genshin Impact
HWiNFO64 Version 6.40
Notepad++ (64-bit x64)
Microsoft 365 Apps for enterprise - en-us
Oculus
Riot Vanguard
Destiny 2
Cyberpunk 2077
Red Dead Redemption 2
SteamVR
The Talos Principle
Metro 2033 Redux
Metro: Last Light Redux
DOOM
Layers of Fear
Borderlands 3
Metro Exodus
Wallpaper Engine
VRChat
Borderlands 2
McOsu
Beat Saber
Stick Fight: The Game
Aim Lab
Muse Dash
KovaaK 2.0: The Meta
Among Us
Unigine Superposition Benchmark 1.1
TeamSpeak 3 Client
WinRAR 5.71 (64-bit)
AMD Ryzen Master
GALAX GAMER RGB
WD_BLACK AN1500
ASUS Keyboard HAL
ASUS Mouse HAL
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
Java 8 Update 231 (64-bit)
ASUS AURA Extension Card HAL
Asus ProductDaemonSetup
Corsair AURA DRAM Component
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
AMD Product Verification Tool version 1.0.6.0
Asus ApoDispatchConfigurator
Logitech G HUB
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS MousePad HAL
Universal Holtek RGB DRAM
Patriot Viper M2 SSD RGB
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
PHISON HAL
ASUS AURA Headset Component
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
ASUS AURA Display Component
NVIDIA Graphics Driver 461.40
NVIDIA GeForce Experience 3.20.5.70
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA FrameView SDK 1.1.4923.29512933
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.40
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display MessageBus
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.13.0.0
ASUS AURA Odd Component
ENE_DRAM_RGB_AURA42
ASUS MB Peripheral Products
AURA lighting effect add-on x64
ENE_EHD_ASM_HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
iCloud Outlook
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720
ENE RGB HAL
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003F34
C:\Program Files (x86)\Dropbox\Client\114.4.426\QtWebEngineProcess.exe 000053F0
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00004C78
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00005E2C
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe 00004AC4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000037DC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000011E0
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000041E8
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00000688
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00004188
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000069C
C:\Program Files (x86)\Steam\steam.exe 00004148
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002298
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001790
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000023B4
C:\Program Files\ShareX\ShareX.exe 0000486C
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\APSDaemon.exe 00004684
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\ApplePhotoStreams.exe 00004710
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\iCloudDrive.exe 00004764
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\iCloudPhotos.exe 000015EC
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\iCloudServices.exe 0000075C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2101.15643.0_x64__8wekyb3d8bbwe\Cortana.exe 00004B60
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2012.21.0_x64__8wekyb3d8bbwe\Calculator.exe 00005534
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00005688
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20112.10111.0_x64__8wekyb3d8bbwe\Video.UI.exe 00005A9C
C:\Users\matth\AppData\Local\Discord\app-0.0.309\Discord.exe 000048D4
C:\Users\matth\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002EC4
C:\Users\matth\AppData\Roaming\Spotify\Spotify.exe 00003CC8
C:\WINDOWS\Explorer.EXE 000027DC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002B94
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000036D4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00005670
C:\WINDOWS\system32\DllHost.exe 000037E8
C:\WINDOWS\system32\SettingSyncHost.exe 0000328C
C:\WINDOWS\system32\conhost.exe 0000348C
C:\WINDOWS\system32\sihost.exe 00002458
C:\WINDOWS\system32\svchost.exe 00001224
C:\WINDOWS\system32\taskhostw.exe 00002560
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000035E4
C:\Windows\System32\RtkAudUService64.exe 00003C6C
C:\Windows\System32\RuntimeBroker.exe 00005598
C:\Windows\System32\SecurityHealthSystray.exe 00003FB4
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00004C7C
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001960
C:\Windows\System32\smartscreen.exe 00006364
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002EEC
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00006444
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000066FC
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
------------------------------------------------------
Copy of my reddit thread:
I found a 3 year old post describing the issue I am experiencing from u/frustrated_tech on this subreddit.
https://www.reddit.com/r/ffxiv/comme...ce_355b_patch/
To put it short.
"Display driver nvlddmkm stopped responding and has successfully recovered."
This is the error I am receiving.
It has crashed during 3 seperate occasions during the cutscene, 2 times before fixing and 1 time after.
I have never experienced this issue before, not with FFXIV, not with any other application.
How I have tried to fix the issue:
Change cpu voltage offset from -0.125 to -0.11875 to give it a little more headroom (though that should not have mattered in the first place as its a gpu error, and the system has been stable on this offset for forever, I thought it was worth trying.)
Update GPU drivers ( the driver update failed which lead to my next step)
Fully uninstalling display drivers using DDU in safe mode. After this, without being connected to the internet, installing the latest driver unto my system that I could not download before as the download got an error and failed.
Check for Windows updates (system already up to date)
To Clarify:
Non of my components are overclocked, only undervolted with 100% stable settings, every other setting is stock. My RAM is just running its regular old DOCP profile as well.
2080 Ti Founders Edition ( Stock clocks, 925mV) New driver version 461.40
Ryzen 7 5800x (stock clocks, PBO Disabled, Voltage offset of - 0.125 (now - 0.11875))
G.Skill Trident Z RGB 2x8GB @ 3600mhz on standard D.O.C.P.
My CPU and GPU are on a full custom loop with a 360 and a 240 rad, GPU not exceeding mid 50's and CPU not exceeding mid 70's (yes, idk, AMD gets hot). So overheating is definitely not the issue.
As mentioned before, this is the first time I am ever receiving this error, and I have been able to replicate it during 3 different times of the same cutscene but also after different sections of the fights in between.
The only other error I have received multiple times was simply the game crashing with a DX11 error, which was just fixed by relaunching the game. While annoying, at least I was still able to continue playing, the current issue black screens my system. ongoing dialogue will finish playing, music will be the only thing left after that. After which a restart of my system is required.
Has anybody recently experienced the same issue and knows how to fix it per chance?
------------------------------------------------------
So to recap.
Game ran fine before this cutscene, even the longer ones never had any issues.
Everything is running stock clocks, so OC's are not the issue.
Game is running at locked 165fps, dips under it at some points though cutscenes are fine.
Heat is not the issue as I am running a custom loop.
Is my hardware just too good for the game or something? Feel kind of torn on this issue.
Continue reading...
Warning - Event 4101, Display - "Display driver nvlddmkm stopped responding and has successfully recovered."
Previously made thread, closed due to prolonged inactivity:
https://forum.square-enix.com/ffxiv/...light=nvlddmkm
A 35 page long unresolved thread..
Date & Time: 1/28/2021 2:03 AM (GMT +1 Amsterdam, Paris, Brussels-)
Frequency: Same cutscene, different times 3 times already. 2 times before fixing, 1 time after. (it seems to only crash during the cutscene sections, not the fight sections in between.)
World name: Gilgamesh
Character name: Mabel Airashi
Class/Level: BLM 62
Party or solo: Solo
Area and coordinates: One Life for One World, final cutscene + fights
Steps:
1. Cutscenes play, bsod's entire system during random parts of the cutscenes
Fix steps
1. Uninstalled GPU drivers using DDU in safe mode (after getting a failed install on the newest drivers through geforce experience)
2. installed latest GPU drivers without being connected to the internet.
3. Gave CPU more voltage headroom regardless of previous stability. (changed from -0.125V to -0.11875V)
■ PC Specs
-=-=-=-=- Quick Specs -=-=-=-=-
Windows 10 64bit - Latest update as of 1/28/2021 0:34AM GMT +1
2080 Ti Founders Edition ( Stock clocks, 925mV) New driver version 461.40
Ryzen 7 5800x (stock clocks, PBO Disabled, Voltage offset of - 0.125 (now - 0.11875))
G.Skill Trident Z RGB 2x8GB @ 3600mhz on standard D.O.C.P.
Game runs on a 1TB Samsung 860 EVO
-=-=-=-=- System Information -=-=-=-=-
HTML Code:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\matth\Documents
FINAL FANTASY XIV ONLINE E:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1602
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16297.543MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18729.543MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.255GB SYSTEM_FREEDISC_SPACE 77.948GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 369.591GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 563.252GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11049.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.771 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11049.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.771 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A480B74C-A1D8-4D89-9F9B-DCEA90614356}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8899.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 01:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {FA65F9BA-7711-49A8-8726-EF9026D85C68}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8899.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D168D610-B7F5-11E9-800C444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005CC640-F782-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1692430-B7F5-11E9-8010444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005D1460-F782-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1692430-B7F5-11E9-8012444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005D3B70-F782-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8DDCD0-F782-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1ACF9B0-B7F0-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1ADE410-B7F0-11E9-8006444553540000}
SYSTEM_INPUT_NAME CYRM02p0288h00DDr0102
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {005D3B70-F782-11E9-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B83C75D0-F782-11E9-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1AE5940-B7F0-11E9-800A444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8E03E0-F782-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8E2AF0-F782-11E9-8007444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11B8E070-42D8-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8E2AF0-F782-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1694B40-B7F5-11E9-8014444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1A30920-EF4D-11EA-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DBF47270-C17B-11EA-8001444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A303EA0-7F1F-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1C120C40-7F1F-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Event Viewer
Settings
Movies & TV
Movies & TV
Calculator
Calculator
Microsoft Store
Microsoft Store
Discord
NVIDIA GeForce Overlay
Microsoft Text Input Application
Spotify Premium
OLEChannelWnd
Steam
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
MSI Afterburner 4.6.2
AIDA64 Extreme v6.32
AMD Chipset Software
Battle.net
Call of Duty Modern Warfare
Dropbox
Google Chrome
LogMeIn Hamachi
Microsoft Edge
Microsoft Edge Update
OBS Studio
OpenAL
Origin
Razer Synapse
Rockstar Games Launcher
Rockstar Games Social Club
RivaTuner Statistics Server 7.2.2
Steam
Heaven Benchmark version 4.0
Uplay
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
AURA Service
ASUS MousePad HAL
GALAX GAMER RGB
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
ASUS Framework Service
DuckyOneSeries Settings software
AURA Service
AURA lighting effect add-on
ASUS AURA Motherboard HAL
ASUS MB Peripheral Products
ASUS AURA Odd Component
FINAL FANTASY XIV ONLINE
ROG Live Service
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS GLCKIO2 Driver
ENE_EHD_ASM_HAL
ASUS Mouse HAL
Epic Games Launcher
Java Auto Updater
ASUS AURA VGA Component
Kingston AURA DRAM Component
ASUS Keyboard HAL
ASUS GLCKIO2 Driver
Google Update Helper
Universal Holtek RGB DRAM
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.26.28720
AMD PCI Driver
AMD_Chipset_Drivers
Patriot Viper M2 SSD RGB
Corsair AURA DRAM Component
ASUS Motherboard
ASUS AURA Display Component
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
AMD Ryzen Balanced Driver
ASUS AURA Extension Card HAL
ASUS Update Helper
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Adobe Acrobat Reader DC
Battlestate Games Launcher 10.3.0.1162
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
ASUS AURA Headset Component
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS AIOFan HAL
Launcher Prerequisites (x64)
PHISON HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Minecraft Launcher
ENE IO Driver
ENE RGB HAL
Microsoft XNA Framework Redistributable 4.0 Refresh
AURA DRAM Component
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Patriot Viper DRAM RGB
AMD GPIO2 Driver
osu!
ASUS Framework Service
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
LogMeIn Hamachi
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
ENE_DRAM_RGB_AURA42
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
RSI Launcher 1.4.6
ShareX
NZXT CAM 4.18.1
AMD Ryzen Master
CPUID CPU-Z 1.89
CPUID HWMonitor 1.43
Genshin Impact
HWiNFO64 Version 6.40
Notepad++ (64-bit x64)
Microsoft 365 Apps for enterprise - en-us
Oculus
Riot Vanguard
Destiny 2
Cyberpunk 2077
Red Dead Redemption 2
SteamVR
The Talos Principle
Metro 2033 Redux
Metro: Last Light Redux
DOOM
Layers of Fear
Borderlands 3
Metro Exodus
Wallpaper Engine
VRChat
Borderlands 2
McOsu
Beat Saber
Stick Fight: The Game
Aim Lab
Muse Dash
KovaaK 2.0: The Meta
Among Us
Unigine Superposition Benchmark 1.1
TeamSpeak 3 Client
WinRAR 5.71 (64-bit)
AMD Ryzen Master
GALAX GAMER RGB
WD_BLACK AN1500
ASUS Keyboard HAL
ASUS Mouse HAL
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
Java 8 Update 231 (64-bit)
ASUS AURA Extension Card HAL
Asus ProductDaemonSetup
Corsair AURA DRAM Component
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
AMD Product Verification Tool version 1.0.6.0
Asus ApoDispatchConfigurator
Logitech G HUB
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS MousePad HAL
Universal Holtek RGB DRAM
Patriot Viper M2 SSD RGB
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
PHISON HAL
ASUS AURA Headset Component
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
ASUS AURA Display Component
NVIDIA Graphics Driver 461.40
NVIDIA GeForce Experience 3.20.5.70
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA FrameView SDK 1.1.4923.29512933
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.40
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display MessageBus
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.13.0.0
ASUS AURA Odd Component
ENE_DRAM_RGB_AURA42
ASUS MB Peripheral Products
AURA lighting effect add-on x64
ENE_EHD_ASM_HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
iCloud Outlook
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720
ENE RGB HAL
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003F34
C:\Program Files (x86)\Dropbox\Client\114.4.426\QtWebEngineProcess.exe 000053F0
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00004C78
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00005E2C
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe 00004AC4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000037DC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000011E0
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000041E8
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00000688
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00004188
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000069C
C:\Program Files (x86)\Steam\steam.exe 00004148
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002298
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001790
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000023B4
C:\Program Files\ShareX\ShareX.exe 0000486C
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\APSDaemon.exe 00004684
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\ApplePhotoStreams.exe 00004710
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\iCloudDrive.exe 00004764
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\iCloudPhotos.exe 000015EC
C:\Program Files\WindowsApps\AppleInc.iCloud_11.6.32.0_x86__nzyj5cx40ttqa\iCloud\iCloudServices.exe 0000075C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2101.15643.0_x64__8wekyb3d8bbwe\Cortana.exe 00004B60
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2012.21.0_x64__8wekyb3d8bbwe\Calculator.exe 00005534
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00005688
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20112.10111.0_x64__8wekyb3d8bbwe\Video.UI.exe 00005A9C
C:\Users\matth\AppData\Local\Discord\app-0.0.309\Discord.exe 000048D4
C:\Users\matth\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002EC4
C:\Users\matth\AppData\Roaming\Spotify\Spotify.exe 00003CC8
C:\WINDOWS\Explorer.EXE 000027DC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002B94
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000036D4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00005670
C:\WINDOWS\system32\DllHost.exe 000037E8
C:\WINDOWS\system32\SettingSyncHost.exe 0000328C
C:\WINDOWS\system32\conhost.exe 0000348C
C:\WINDOWS\system32\sihost.exe 00002458
C:\WINDOWS\system32\svchost.exe 00001224
C:\WINDOWS\system32\taskhostw.exe 00002560
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000035E4
C:\Windows\System32\RtkAudUService64.exe 00003C6C
C:\Windows\System32\RuntimeBroker.exe 00005598
C:\Windows\System32\SecurityHealthSystray.exe 00003FB4
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00004C7C
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001960
C:\Windows\System32\smartscreen.exe 00006364
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002EEC
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00006444
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000066FC
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
------------------------------------------------------
Copy of my reddit thread:
I found a 3 year old post describing the issue I am experiencing from u/frustrated_tech on this subreddit.
https://www.reddit.com/r/ffxiv/comme...ce_355b_patch/
To put it short.
"Display driver nvlddmkm stopped responding and has successfully recovered."
This is the error I am receiving.
It has crashed during 3 seperate occasions during the cutscene, 2 times before fixing and 1 time after.
I have never experienced this issue before, not with FFXIV, not with any other application.
How I have tried to fix the issue:
Change cpu voltage offset from -0.125 to -0.11875 to give it a little more headroom (though that should not have mattered in the first place as its a gpu error, and the system has been stable on this offset for forever, I thought it was worth trying.)
Update GPU drivers ( the driver update failed which lead to my next step)
Fully uninstalling display drivers using DDU in safe mode. After this, without being connected to the internet, installing the latest driver unto my system that I could not download before as the download got an error and failed.
Check for Windows updates (system already up to date)
To Clarify:
Non of my components are overclocked, only undervolted with 100% stable settings, every other setting is stock. My RAM is just running its regular old DOCP profile as well.
2080 Ti Founders Edition ( Stock clocks, 925mV) New driver version 461.40
Ryzen 7 5800x (stock clocks, PBO Disabled, Voltage offset of - 0.125 (now - 0.11875))
G.Skill Trident Z RGB 2x8GB @ 3600mhz on standard D.O.C.P.
My CPU and GPU are on a full custom loop with a 360 and a 240 rad, GPU not exceeding mid 50's and CPU not exceeding mid 70's (yes, idk, AMD gets hot). So overheating is definitely not the issue.
As mentioned before, this is the first time I am ever receiving this error, and I have been able to replicate it during 3 different times of the same cutscene but also after different sections of the fights in between.
The only other error I have received multiple times was simply the game crashing with a DX11 error, which was just fixed by relaunching the game. While annoying, at least I was still able to continue playing, the current issue black screens my system. ongoing dialogue will finish playing, music will be the only thing left after that. After which a restart of my system is required.
Has anybody recently experienced the same issue and knows how to fix it per chance?
------------------------------------------------------
So to recap.
Game ran fine before this cutscene, even the longer ones never had any issues.
Everything is running stock clocks, so OC's are not the issue.
Game is running at locked 165fps, dips under it at some points though cutscenes are fine.
Heat is not the issue as I am running a custom loop.
Is my hardware just too good for the game or something? Feel kind of torn on this issue.
Continue reading...