Not Receiving Account-wide Bennu Mount That I Purchased

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I purchased Bennu off the mogstation yet I am NOT receiving it from the delivery moogle!

I have attempted to "request purchase reward delivery" MULTIPLE times for the last six hours and I am NOT receiving it whatsoever!

I contacted support who only ran through a few troubleshooting steps,none of which worked. They eventually told me that there is nothing they can do about it.

I find it hard to believe that they cannot give me my Bennu mount that I paid nearly $30 bucks for.

I demand that this problem is fixed! It is OBVIOUSLY YOUR end

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