Not Being Taken Seriously And Harassment Becoming Too Much

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I have reported a group of harassing players for almost a year now. They just recently formed an FC together and the leader has harassed me now in game as well in the form of retainer names and FC ranking names. I have also had direct IN GAME chats with somebody in regards to RMT occurring with these people. I have reported it all. Nothing seems to happen as they continue with the harassment. I just recently reported this group because the leader changed all the FC rankings to harassing names having to do with me and my FC. Thinking it was cute and funny. This information was brought to my attention mind you as I have friends who WERE actively friends iwth some people in this persons FC. But not anymore after seeing this. UPon reporting them, again, for the third time. I was told that this information was probably only "Coincidence". Even though I have NUMEROUS reports of harassment by them on record. Then I was told by Gm Lydahkny "It could be coincidental that it was named that. But also, I must throw caution with sharing personal information to anyone online". Whatever information has been found out/shared with individuals by ANY MEANS, should never be used for harassment against another. Which is clearly what is being done here given how many reports have happened against these individuals but CONTINUES to occur. And mind you, I shared nothing with them in particular. It was shared with them by somebody else who I dated and is now in that FC. The fact this continues to happens only tells me that harassment is allowed. As a 1.0 player and somebody who has actively paid for subscription since 2.0 ARR, this is terrible service and I want something officially done about it.

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