When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: February 28 2021 : 12:07 PM ST
Frequency: Consistent/Constant
World name: Goblin
Character name: Nouforo OfTheSand
Retainer name: N/A
NPC name: Buscarron "Alehouse Proprietor"
Monster name: N/A
Class/Level: LNC/37
Party or solo: Solo (may have had chocobo companion out at the time, no longer recall sorry - it's time ran out right around then)
In-game time: I believe around 1:xx am ET
Area and coordinates: The Black Shroud > South Shroud > Upper Paths > Buscarron's Druthers X: 18.0 Y: 19.9 Z: 0.1
Housing: N/A
Steps:
1. After receiving the key item "Qirin Firewater" from Teteroon, I returned to Buscarron's Druthers to speak to NPC Buscarron. Buscarron had/currently has a green MSQ marker with a checkmark, implying the quest is ready to be completed.
2. I went to hand in the item and experienced some lag. When it passed, the quest had not progressed. I assumed I just didn't successfully give the key item to Buscarron, and clicked the quest marker again. This time, he will only restate the initial response: "Ah, you've returned. Thank you for seeing Teteroon's belongings to him. ...What's this? For me?", then the chat bubble closes and nothing is progressed.
3. I looked in my key item inventory, and the "Qirin Firewater" is no longer there. It is as if he took it the first time, but did not "process" that he took it, and now will not continue because he is looking to be given the item that I do not have.
4. I have tried logging in/out, I tried logging into the client on a different computer, I tried talking again to Teteroon to see if he'd give me another firewater (he does not), and I do not have any option in my journal to abandon this MSQ quest; it is impossible to abandon.
If it helps at all, here is a video hosted on Google Drive of the issue: https://drive.google.com/file/d/17Zn...ew?usp=sharing
^Shows the missing firewater, the repeat text, the quest in journal with no abandon option, etc.
(Please ignore the inaccurate UI, I copied my friend's UI folder when I tried using their computer to test if the quest worked on their computer after it'd glitched on mine).
Connection Specs
- Type of internet connection/provider: 5G/SHAW
- Modem maker/model number: I have no idea what this is/how to find this, sorry
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD A9-9410 RADEON R5, 5 COMPUTE CORES 2C+3G (2 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS V1.09
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7637.367MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 10855.430MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.910GB SYSTEM_FREEDISC_SPACE 891.686GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.937GB SYSTEM_FREEDISC_SPACE 423.084GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) R5 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x98E4)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 499.633 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3818.684 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1366 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1034.0006
SYSTEM_GRAPHICS_DRIVER_DATE 8/20/2020 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {02BECAE9-9832-48DE-B960-151B2C359B90}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {B240FC46-DDAE-48B2-A2FE-305972C308AF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AF5AA440-7897-11EB-8002444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AF5ACB50-7897-11EB-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: Aspire
Laptop Model Number: E5-523
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: Chrome Version 87.0.4280.88 (Official Build) (64-bit)
- Internet Explorer Version: No idea.. Not even sure how to check that, sorry
------------------------------------------------------
■ PS4 Specs = N/A
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...
Date & Time: February 28 2021 : 12:07 PM ST
Frequency: Consistent/Constant
World name: Goblin
Character name: Nouforo OfTheSand
Retainer name: N/A
NPC name: Buscarron "Alehouse Proprietor"
Monster name: N/A
Class/Level: LNC/37
Party or solo: Solo (may have had chocobo companion out at the time, no longer recall sorry - it's time ran out right around then)
In-game time: I believe around 1:xx am ET
Area and coordinates: The Black Shroud > South Shroud > Upper Paths > Buscarron's Druthers X: 18.0 Y: 19.9 Z: 0.1
Housing: N/A
Steps:
1. After receiving the key item "Qirin Firewater" from Teteroon, I returned to Buscarron's Druthers to speak to NPC Buscarron. Buscarron had/currently has a green MSQ marker with a checkmark, implying the quest is ready to be completed.
2. I went to hand in the item and experienced some lag. When it passed, the quest had not progressed. I assumed I just didn't successfully give the key item to Buscarron, and clicked the quest marker again. This time, he will only restate the initial response: "Ah, you've returned. Thank you for seeing Teteroon's belongings to him. ...What's this? For me?", then the chat bubble closes and nothing is progressed.
3. I looked in my key item inventory, and the "Qirin Firewater" is no longer there. It is as if he took it the first time, but did not "process" that he took it, and now will not continue because he is looking to be given the item that I do not have.
4. I have tried logging in/out, I tried logging into the client on a different computer, I tried talking again to Teteroon to see if he'd give me another firewater (he does not), and I do not have any option in my journal to abandon this MSQ quest; it is impossible to abandon.
If it helps at all, here is a video hosted on Google Drive of the issue: https://drive.google.com/file/d/17Zn...ew?usp=sharing
^Shows the missing firewater, the repeat text, the quest in journal with no abandon option, etc.
(Please ignore the inaccurate UI, I copied my friend's UI folder when I tried using their computer to test if the quest worked on their computer after it'd glitched on mine).
Connection Specs
- Type of internet connection/provider: 5G/SHAW
- Modem maker/model number: I have no idea what this is/how to find this, sorry
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD A9-9410 RADEON R5, 5 COMPUTE CORES 2C+3G (2 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS V1.09
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7637.367MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 10855.430MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.910GB SYSTEM_FREEDISC_SPACE 891.686GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.937GB SYSTEM_FREEDISC_SPACE 423.084GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) R5 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x98E4)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 499.633 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3818.684 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1366 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1034.0006
SYSTEM_GRAPHICS_DRIVER_DATE 8/20/2020 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {02BECAE9-9832-48DE-B960-151B2C359B90}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {B240FC46-DDAE-48B2-A2FE-305972C308AF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AF5AA440-7897-11EB-8002444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AF5ACB50-7897-11EB-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: Aspire
Laptop Model Number: E5-523
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: Chrome Version 87.0.4280.88 (Official Build) (64-bit)
- Internet Explorer Version: No idea.. Not even sure how to check that, sorry
------------------------------------------------------
■ PS4 Specs = N/A
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...